Northwest Hospital Center
Explore care at Northwest Hospital Center in Randallstown, MD, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
10% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthwest Hospital Center
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Northwest Hospital Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Heller
Dr. Candel is warm, friendly, and knows her stuff. She makes you feel comfortable and answers any questions you have thoroughly. She helped me make decisions concerning childbirth and i trust her completely.
Apr 23 2025
Review for Dr. Candel
Dr. Parker is a knowledgeable and skilled Gastroenterologist, He is also friendly, compassionate and is an excellent communicator. Dr. Parker just as in previous visits reviewed my chart and diagnostic test results prior to entering the exam room. Therefore, I did not have to spend a lot of...
Apr 19 2025
Review for Dr. Parker III
Dr. Herbst is the most amazing doctor. Incredible bedside manner and his medical abilities are beyond anyone's.
Apr 17 2025
Review for Dr. Herbst
Dr Pervaiz was patient and listened to my concerns and answered all of my questions for my upcoming shoulder surgery. He explained the procedure thoroughly. He was very professional and pleasant.
Apr 12 2025
Review for Dr. Pervaiz
Location
Northwest Hospital Center
Frequently Asked Questions
Where is Northwest Hospital Center located?
Northwest Hospital Center is located at 5401 Old Court Rd, Randallstown, MD 21133. Find other locations and directions on Healthgrades.
Has Northwest Hospital Center won any recent awards from Healthgrades?
No, Northwest Hospital Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Northwest Hospital Center highly rated with patients?
60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northwest Hospital Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northwest Hospital Center?
Phone number, appointment information, and directions can be found on Healthgrades Northwest Hospital Center profile..
How does Northwest Hospital Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Heller has been my GI for 25 years and has helped me tremendously through the years. He is kind, professional, and top in his field. He's always helped me control some scary issues and I'm very grateful for that.