NYC Health + Hospitals/Harlem
NYC Health + Hospitals/Harlem is a medical facility located in New York, NY. This hospital has been recognized for Pulmonary Care Excellence Award™.
Patient Experience Rating
17% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2025, 2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2024
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNYC Health + Hospitals/Harlem
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
NYC Health + Hospitals/Harlem
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Mx.Mei Apr 08 2025
Review for Dr. Shaw
Dr. Nicole Falanga was argumentative. Didn't know what she was talking about and was against prescribing me any antibiotics or medicine I needed. She was ‘naturalist Dr' who thought she knew it all. She has been watching too much tik tok videos. Her behavior was atrocious and rude; walked out on me...
A Apr 03 2025
Review for Dr. Falanga
This is a very busy office. I am not sure how they care for this volume of patients everyday. The staff is wonderful, it is clear Dr Falanga loves medicine and caring for people. She is very clear and gave us good explanations of what the issue was and how to help it. She has other interests in more...
Carol W. Mar 08 2025
Review for Dr. Falanga
Ishaq and his team performed two surgeries on my leg after I was hit by a car. He himself was very personable and the whole team was just fantastic, and the work they did was beautiful. I’m thankful I can be the first one to leave a review here and get him the 5 stars he deserves!
MasNeu Feb 25 2025
Review for Dr. Ibrahim
did not appreciate the lack of bedside manner. not surprised by this experience, just disappointed - didn’t want to walk out. i should have - kept getting worse. inappropriate from the start and throughout the appointment. awful
Feb 19 2025
Review for Dr. Petrucci
Location
NYC Health + Hospitals/Harlem
Frequently Asked Questions
Where is NYC Health + Hospitals/Harlem located?
NYC Health + Hospitals/Harlem is located at 506 Malcolm X Blvd, New York, NY 10037. Find other locations and directions on Healthgrades.
Has NYC Health + Hospitals/Harlem won any recent awards from Healthgrades?
Yes, NYC Health + Hospitals/Harlem has been awarded with Pulmonary Care Excellence Award™ in the past two years.
Is NYC Health + Hospitals/Harlem highly rated with patients?
48% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does NYC Health + Hospitals/Harlem score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at NYC Health + Hospitals/Harlem?
Phone number, appointment information, and directions can be found on Healthgrades NYC Health + Hospitals/Harlem profile..
How does NYC Health + Hospitals/Harlem rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
What a CLEAR communicator, KNOWLEDGABLE physician, and great LISTENER. Dr. Shaw's bedside manner was perfection and she truly provided exactly what I needed on my path to health -- nothing false or more and nothing less. Her follow ups were impeccable. To be clear, I am not 'weak' or 'needy' but I...