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NYC Health + Hospitals/​Metropolitan

Explore care at NYC Health + Hospitals/Metropolitan in New York, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

59%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
54%

Patients who gave a rating of 9 or 10

12% lower than the national average

59%

Would definitely recommend

6% lower than the national average

NYC Health + Hospitals/Metropolitan

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%48%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%77%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%61%75%

NYC Health + Hospitals/Metropolitan

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%55%

Providers

Provider Reviews

Schedule work- Doctor kept cancelling. I went elsewhere but they still charged my card for the services never rendered

Apr 18 2025

Review for Dr. Edalat

What a CLEAR communicator, KNOWLEDGABLE physician, and great LISTENER. Dr. Shaw's bedside manner was perfection and she truly provided exactly what I needed on my path to health -- nothing false or more and nothing less. Her follow ups were impeccable. To be clear, I am not 'weak' or 'needy' but I...

Mx.Mei Apr 08 2025

Review for Dr. Shaw

Everyone’s nice and polite. The doctor was great. The only thing that bothers me is had a meeting at 10am. By 10:10 i was already checked in and waiting for Doctor to see me. The doctor walked in at 10:45. I know clinics do everything they can so they can see more patients and generate more revenue,...

Apr 01 2025

Review for Dr. Kirszrot

Dr. Bernstein is great. He's attentive and very pleasant. He encourages input on treatment options and explains each option.

Mar 26 2025

Review for Dr. Bernstein

Excellent care

Mar 23 2025

Review for Dr. Bernstein

Location

NYC Health + Hospitals/Metropolitan

1901 1st Ave, New York NY 10029

CallDirections

(212) 423-6262

Frequently Asked Questions

Where is NYC Health + Hospitals/Metropolitan located?

NYC Health + Hospitals/Metropolitan is located at 1901 1st Ave, New York, NY 10029. Find other locations and directions on Healthgrades.

Has NYC Health + Hospitals/Metropolitan won any recent awards from Healthgrades?

No, NYC Health + Hospitals/Metropolitan has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is NYC Health + Hospitals/Metropolitan highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does NYC Health + Hospitals/Metropolitan score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at NYC Health + Hospitals/Metropolitan?

Phone number, appointment information, and directions can be found on Healthgrades NYC Health + Hospitals/Metropolitan profile..

How does NYC Health + Hospitals/Metropolitan rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1901 1st Ave

New York, NY 10029

Directions

(212) 423-6262