Otsego Memorial Hospital
Explore care at Otsego Memorial Hospital in Gaylord, MI, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
4% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceOtsego Memorial Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Otsego Memorial Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Boyce
Listened to my concerns. Reviewed all treatment options. Never felt rushed. He was able to provide the treatment we discussed without having to come back another day. Has a great assistant. So nice and helpful.
Apr 23 2025
Review for Dr. Galdes
He asks how you are feeling; what level of pain you are experiencing; takes time to answer all of your questions and doesn't seem to be in hurry to move on.
Apr 16 2025
Review for Dr. Galdes
Location
Otsego Memorial Hospital
Frequently Asked Questions
Where is Otsego Memorial Hospital located?
Otsego Memorial Hospital is located at 825 N Center Ave, Gaylord, MI 49735. Find other locations and directions on Healthgrades.
Has Otsego Memorial Hospital won any recent awards from Healthgrades?
No, Otsego Memorial Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Otsego Memorial Hospital highly rated with patients?
69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Otsego Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Otsego Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Otsego Memorial Hospital profile..
How does Otsego Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Andy Boyce is the best! He is professional, friendly and easy to understand. I have been a patient for many years and have recommended him over and over again!