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Pen Bay Medical Center

Explore care at Pen Bay Medical Center in Rockport, ME, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

68%

Patient Experience Rating

3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

Equal to the national average

68%

Would definitely recommend

3% higher than the national average

Pen Bay Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%57%

Pen Bay Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Providers

Provider Reviews

He always makes sure he has talks with my son.. ya know the talks. He’s a great doctor. Always helping my son when hes sick.

Apr 23 2025

Review for Dr. Stephenson

Dr. Ripley listened to all my concerns and addressed them. He was not dismissive like most Dr’s that I have seen in the past. With that being said, he’s compassionate and has a gentle and welcoming approach which makes him easy to talk to and feel comfortable with. I’m happy that I found this PCP.

Apr 23 2025

Review for Dr. Ripley

Dr. Lee has a good understanding of my pain and its varying degrees. He is always willing to look for a solution. Thank you, Dr. Lee.

Apr 17 2025

Review for Dr. Lee

I travel almost an hour to see Dr. Lee. He listens and provides great care. His office staff is very supportive. Highly recommend

Apr 15 2025

Review for Dr. Lee

Dr Kloby went above and beyond making my child comfortable. My child left saying ‘I have the coolest doctor ever!’ Direct and to the point with a great bedside and sense of humor.

Apr 14 2025

Review for Dr. Kloby

Location

Pen Bay Medical Center

6 Glen Cove Dr, Rockport ME 04856

CallDirections

(207) 921-8000

Frequently Asked Questions

Where is Pen Bay Medical Center located?

Pen Bay Medical Center is located at 6 Glen Cove Dr, Rockport, ME 04856. Find other locations and directions on Healthgrades.

Has Pen Bay Medical Center won any recent awards from Healthgrades?

No, Pen Bay Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Pen Bay Medical Center highly rated with patients?

68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Pen Bay Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Pen Bay Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Pen Bay Medical Center profile..

How does Pen Bay Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

6 Glen Cove Dr

Rockport, ME 04856

Directions

(207) 921-8000