Portneuf Medical Center
Explore care at Portneuf Medical Center in Pocatello, ID, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
7% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePortneuf Medical Center
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Portneuf Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Miller
Dr. Ford is very kind and tried to listen. He spent the time to come explain things before the surgery and came to check on me afterwards.
Apr 14 2025
Review for Dr. Ford
I have been in severe back pain for over 7 years and after chiropractic, acupuncture, pain shots and anything else I could find, I finally decided to see Dr Hansen. Dr Hansen is amazing! I had heard so many negative things about surgery I was really afraid to consider it. I am now, six months...
Apr 11 2025
Review for Dr. Hansen
This doctor is GREAT!! Great communicator, easy to understand and obviously highly knowledgeable! Took all the time necessary for the appointment and gave clear followup instructions. A truly unique and gifted physician (and a blessing to her patients)!!
Apr 08 2025
Review for Dr. Hardman
As a new cancer patient I cannot say enough good things about the Portneuf Cancer Center. Specifically my Radiation Oncologist Dr. Callaghan. He is genuine, engaging, personable and shows enormous empathy for his patients. He spends a great deal of time with me every Tuesday and has explained what...
John Bellusci Apr 03 2025
Review for Dr. Callaghan
Location
Portneuf Medical Center
Frequently Asked Questions
Where is Portneuf Medical Center located?
Portneuf Medical Center is located at 777 Hospital Way, Pocatello, ID 83201. Find other locations and directions on Healthgrades.
Has Portneuf Medical Center won any recent awards from Healthgrades?
No, Portneuf Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Portneuf Medical Center highly rated with patients?
67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Portneuf Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Portneuf Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Portneuf Medical Center profile..
How does Portneuf Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Relax you’re in great hands. Awesome staff.