

Providence Saint Mary Medical Center
Providence Saint Mary Medical Center is a medical facility located in Walla Walla, WA. This hospital has been recognized for Patient Safety Excellence Award™.
Patient Experience Rating
5% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceProvidence Saint Mary Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Providence Saint Mary Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Ponder
NEVER A BAD EXPERIENCE. DR. CAYETAN IS TRULY AN EXCEPTIONAL DOCTOR AND KADLEC IS LUCKY TO HAVE HER AS A PULMANOLOGIST. AS A PATIENT I'M VERY LUCKY TO HAVE HER AS MY DOCTOR.
Apr 22 2025
Review for Dr. Cayetano
Dr. Rob Rettig is an incredible chiropractor. Very kind and thorough on what he does and explains too.
Apr 17 2025
Review for Dr. Rettig
Location
Providence Saint Mary Medical Center
Frequently Asked Questions
Where is Providence Saint Mary Medical Center located?
Providence Saint Mary Medical Center is located at 401 W Poplar St, Walla Walla, WA 99362. Find other locations and directions on Healthgrades.
Has Providence Saint Mary Medical Center won any recent awards from Healthgrades?
Yes, Providence Saint Mary Medical Center has been awarded with Patient Safety Excellence Award™ in the past two years.
Is Providence Saint Mary Medical Center highly rated with patients?
65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Providence Saint Mary Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Providence Saint Mary Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Providence Saint Mary Medical Center profile..
How does Providence Saint Mary Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I am extremely grateful for Dr. Ponder. Whenever I had a concern, he promptly addressed it and was very respectful of my decisions throughout my pregnancy. He did an amazing job with my C-section, and I will definitely return to him if I have another baby.