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Pullman Regional Hospital

Pullman Regional Hospital is a medical facility located in Pullman, WA. This hospital has been recognized for Outstanding Patient Experience Award™.

87%

Patient Experience Rating

14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10

12% higher than the national average

87%

Would definitely recommend

14% higher than the national average

Pullman Regional Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%54%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%88%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%71%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%65%

Pullman Regional Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%67%

Providers

Provider Reviews

He refuses to listen to patients about the meds they take he prescribes meds without reading about them, which almost caused me to have kidney problems and real bad diarrhea. The diarrhea did cause because he refused to listen to me or read about the drugs. He was prescribing me that I’ve been on...

Apr 20 2025

Review for Dr. Strobel

Care is very good

Apr 13 2025

Review for Dr. Qian

Dr. Harris takes the time to truly listen to you and shows empathy and understanding. She is kind and determined to help in whatever way is needed. She is wonderful!

Apr 10 2025

Review for Dr. Harris

Dr. Tricola is an incredible provider. She was my OBGYN for 2 tough pregnancies. The care, attention, and empathy she provided us during that time and for years after, were greatly appreciated and are difficult to come by. She LISTENS. And she makes recommendations based on what you tell her. She...

Apr 09 2025

Review for Dr. Tricola

PLEASE think twice before seeking varicose vein surgical treatments with Dr. Parra and his clinic. I ended up with a bacterial infection caused by the surgery, as well as severe inflammation, an allergic reaction and more complications. Dr. Parra and his team made many claims to be the best and...

Apr 08 2025

Review for Dr. Parra Valencia

Location

Pullman Regional Hospital

835 SE Bishop Blvd, Pullman WA 99163

CallDirections

(509) 332-2541

Frequently Asked Questions

Where is Pullman Regional Hospital located?

Pullman Regional Hospital is located at 835 SE Bishop Blvd, Pullman, WA 99163. Find other locations and directions on Healthgrades.

Has Pullman Regional Hospital won any recent awards from Healthgrades?

Yes, Pullman Regional Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Pullman Regional Hospital highly rated with patients?

87% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Pullman Regional Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Pullman Regional Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Pullman Regional Hospital profile..

How does Pullman Regional Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

835 SE Bishop Blvd

Pullman, WA 99163

Directions

(509) 332-2541