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Riverside Regional Medical Center

Explore care at Riverside Regional Medical Center in Newport News, VA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

71%

Patient Experience Rating

6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Respiratory failure following surgery

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Better than Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10

7% higher than the national average

71%

Would definitely recommend

6% higher than the national average

Riverside Regional Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Riverside Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%67%

Providers

Provider Reviews

Dr. Z provides wonderful care! He stays on top of recent breaking treatments and answers all of my questions. Additionally, he makes what could be difficult conversation very easy to understand. We even laugh at times and I know he really cares about my health and well being. Additionally the...

Apr 23 2025

Review for Dr. Zhao

Just moved to the area and needed direction on treatment for compressed disc. Dr Mason walked me through pain management and physical therapy options and explained everything clearly. Feel as though I’m in good hands going forward.

Apr 23 2025

Review for Dr. Mason

Dr Prillaman always listens to my concerns and gives positive feedback. Wouldn't go to any other doctor!

Apr 23 2025

Review for Dr. Prillaman

Amazing doctor! Very professional and knowledgeable,

Apr 23 2025

Review for Dr. Hamid

Easy to understand explanation of the situation.

Apr 22 2025

Review for Dr. Kopolovich

Location

Riverside Regional Medical Center

500 J Clyde Morris Blvd, Newport News VA 23601

CallDirections

(757) 594-2000

Frequently Asked Questions

Where is Riverside Regional Medical Center located?

Riverside Regional Medical Center is located at 500 J Clyde Morris Blvd, Newport News, VA 23601. Find other locations and directions on Healthgrades.

Has Riverside Regional Medical Center won any recent awards from Healthgrades?

No, Riverside Regional Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Riverside Regional Medical Center highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Riverside Regional Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Riverside Regional Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Riverside Regional Medical Center profile..

How does Riverside Regional Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

500 J Clyde Morris Blvd

Newport News, VA 23601

Directions

(757) 594-2000