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Roosevelt General Hospital

Explore care at Roosevelt General Hospital in Portales, NM, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

61%

Patient Experience Rating

12% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

6% lower than the national average

61%

Would definitely recommend

12% lower than the national average

Roosevelt General Hospital

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%65%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%54%

Roosevelt General Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%67%

Providers

Provider Reviews

Had hysterectomy, surgery at BSA went well, no complications. Staff and anesthesiologist there were good. That’s about the only positive thing I can say. No 6 week checkup, just 2 week postop see you in 3 months. No instructions. What about restrictions, healing check up etc? Still waiting on claims...

Apr 11 2025

Review for Dr. Farzan

Dr. Ramsey clearly explained options for my shoulder. Rather than going immediately to surgery, he recommended getting my nutritional situation improved through a pending scope procedure in order to maximize healing for the shoulder surgery. I so appreciated his approach to my case by working...

Nena Mar 28 2025

Review for Dr. Ramsey

My wife has a serious movement disorder. It was impossible to find quality care until we found Dr. Sibouni. His skills, knowledge, and caring nature have greatly improved her quality of life. He takes the time to monitor and adjust her Deep Brain Stimulator, DBS, to assure it is working at peak...

John Savage Mar 04 2025

Review for Dr. Sabouni

Dr Sahay is an awesome doctor. I’ve been his patient for over 15 years and have always been impressed with his caring, skill, and whole person approach to medicine. Most recently, I was able to make a next day appointment due to a rash from a new medication prescribed by my cardiologist. My...

John K Rebman Feb 11 2025

Review for Dr. Sahay

Was called to set up an appointment and had mentioned that patient had one hand, the nurse passed the message along. The doctor then denied the patient before she could set up an appointment.

Feb 05 2025

Review for Dr. Lingala

Location

Roosevelt General Hospital

42121 US Highway 70, Portales NM 88130

CallDirections

(575) 359-1800

Frequently Asked Questions

Where is Roosevelt General Hospital located?

Roosevelt General Hospital is located at 42121 US Highway 70, Portales, NM 88130. Find other locations and directions on Healthgrades.

Has Roosevelt General Hospital won any recent awards from Healthgrades?

No, Roosevelt General Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Roosevelt General Hospital highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Roosevelt General Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Roosevelt General Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Roosevelt General Hospital profile..

How does Roosevelt General Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

42121 US Highway 70

Portales, NM 88130

Directions

(575) 359-1800