hospital-image
hospital-image

Saint Francis Hospital-Memphis

Explore care at Saint Francis Hospital-Memphis in Memphis, TN, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

48%

Patient Experience Rating

17% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Breakdown of abdominal incision site
  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Peripheral Vascular Bypass

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

11% lower than the national average

48%

Would definitely recommend

17% lower than the national average

Saint Francis Hospital-Memphis

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%51%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%38%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%75%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%47%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Saint Francis Hospital-Memphis

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%55%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Providers

Provider Reviews

Everyone was extremely nice! Our wait time was very reasonable, especially for a wak in.

Apr 25 2025

Review for Dr. Sheffer

Brooklynn, very friendly, Wendy very courteous, Melanie, very nice, enjoy everyone.

Apr 24 2025

Review for Dr. Schoettle

Dr. Azar was responsive and caring and provided me the time and attention for my treatment.

Apr 23 2025

Review for Dr. Azar

Prompt, professional service!

Apr 22 2025

Review for Dr. Cleveland

excellent info and feel assured

Bill W. Apr 22 2025

Review for Dr. Woodbury Jr

Location

Saint Francis Hospital-Memphis

5959 Park Ave, Memphis TN 38119

CallDirections

(901) 765-1000

Frequently Asked Questions

Where is Saint Francis Hospital-Memphis located?

Saint Francis Hospital-Memphis is located at 5959 Park Ave, Memphis, TN 38119. Find other locations and directions on Healthgrades.

Has Saint Francis Hospital-Memphis won any recent awards from Healthgrades?

No, Saint Francis Hospital-Memphis has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Saint Francis Hospital-Memphis highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Hospital-Memphis score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Saint Francis Hospital-Memphis?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Hospital-Memphis profile..

How does Saint Francis Hospital-Memphis rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5959 Park Ave

Memphis, TN 38119

Directions

(901) 765-1000