Sentara Careplex Hospital
Sentara Careplex Hospital is a medical facility located in Hampton, VA. This hospital has been recognized for Patient Safety Excellence Award™ and Bariatric Surgery Excellence Award™.
Patient Experience Rating
4% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Bariatric Surgery Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in bariatric (weight loss) surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Specialty Excellence Awards
Bariatric Surgery Excellence Award™
2024, 2023, 2022
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSentara Careplex Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Sentara Careplex Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Zhao
Just moved to the area and needed direction on treatment for compressed disc. Dr Mason walked me through pain management and physical therapy options and explained everything clearly. Feel as though I’m in good hands going forward.
Apr 23 2025
Review for Dr. Mason
I am 20 years in remission but Dr. McCollum treats me the same as my first visit.
Apr 23 2025
Review for Dr. McCollum
Dr Prillaman always listens to my concerns and gives positive feedback. Wouldn't go to any other doctor!
Apr 23 2025
Review for Dr. Prillaman
Location
Sentara Careplex Hospital
Frequently Asked Questions
Where is Sentara Careplex Hospital located?
Sentara Careplex Hospital is located at 3000 Coliseum Dr, Hampton, VA 23666. Find other locations and directions on Healthgrades.
Has Sentara Careplex Hospital won any recent awards from Healthgrades?
Yes, Sentara Careplex Hospital has been awarded with Patient Safety Excellence Award™ and Bariatric Surgery Excellence Award™ in the past two years.
Is Sentara Careplex Hospital highly rated with patients?
69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Sentara Careplex Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Sentara Careplex Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Sentara Careplex Hospital profile..
How does Sentara Careplex Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Z provides wonderful care! He stays on top of recent breaking treatments and answers all of my questions. Additionally, he makes what could be difficult conversation very easy to understand. We even laugh at times and I know he really cares about my health and well being. Additionally the...