SSM Health St. Joseph Hospital-St. Charles
SSM Health St. Joseph Hospital-St. Charles is a medical facility located in Saint Charles, MO. This hospital has been recognized for Patient Safety Excellence Award™, Stroke Care Excellence Award™, and more.
Patient Experience Rating
2% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Stroke Care Excellence Award™ (2025)
Superior clinical outcomes in the care and treatment of stroke
Critical Care Excellence Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSSM Health St. Joseph Hospital-St. Charles
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
SSM Health St. Joseph Hospital-St. Charles
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Shelton
Dr. Shelton office personnel were very nice, informative, answered all questions about the procedure.
Apr 24 2025
Review for Dr. Shelton
I am so glad that I made an appointment to meet Dr. Wright! I had been suffering for so long and was desperate to get answers. Scheduling an appointment was easy and I was able to get in to see him within a few weeks. Office staff is amazing! Anyone who has this condition knows how awkward it can...
Julie S. Apr 17 2025
Review for Dr. Wright
Whole office gaslit me about post surgical complications which led to severe issues and hospitalization. Was not properly informed about what post-surgical recovery would look like and if I had been I'd have gotten help sooner and not had such severe complications. He also never returned calls when...
Apr 15 2025
Review for Dr. Rheinhardt
I have been a patient of his for many years. He is professional, knowledgeable and kind! I trust his knowledge and his ability to provide excellent care of my health.
Apr 13 2025
Review for Dr. Leahy
Location
SSM Health St. Joseph Hospital-St. Charles
Frequently Asked Questions
Where is SSM Health St. Joseph Hospital-St. Charles located?
SSM Health St. Joseph Hospital-St. Charles is located at 300 1st Capitol Dr, Saint Charles, MO 63301. Find other locations and directions on Healthgrades.
Has SSM Health St. Joseph Hospital-St. Charles won any recent awards from Healthgrades?
Yes, SSM Health St. Joseph Hospital-St. Charles has been awarded with Patient Safety Excellence Award™, Stroke Care Excellence Award™, and Critical Care Excellence Award™ in the past two years.
Is SSM Health St. Joseph Hospital-St. Charles highly rated with patients?
65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does SSM Health St. Joseph Hospital-St. Charles score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at SSM Health St. Joseph Hospital-St. Charles?
Phone number, appointment information, and directions can be found on Healthgrades SSM Health St. Joseph Hospital-St. Charles profile..
How does SSM Health St. Joseph Hospital-St. Charles rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I feel comfortable with the doctor and his staff