St. Charles Madras
Explore care at St. Charles Madras in Madras, OR, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
9% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSt. Charles Madras
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
St. Charles Madras
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Hansen-Dispenza
I like doctor Neeb but his front office personnel leave a lot to be desired. After three failed attempts to get my medical records faxed to urology specialists that perform a procedure that Dr Neeb doesn't do, I resorted to picking up the records in person. Because the front office does not answer...
Apr 12 2025
Review for Dr. Neeb
Perhaps the worst interaction with a doctor I've ever had. Dismissive, condescending and unprofessional.
Apr 04 2025
Review for Dr. Shultz
I am expressing my concerns from my in person office visit. Dr Shultz was unprofessional, rude, and even used inappropriate language toward me. I find this behavior unacceptable, especially in a medical setting where patients should feel respected and cared for.
Leona Lynn Norman Apr 03 2025
Review for Dr. Shultz
Location
St. Charles Madras
Frequently Asked Questions
Where is St. Charles Madras located?
St. Charles Madras is located at 470 NE A St, Madras, OR 97741. Find other locations and directions on Healthgrades.
Has St. Charles Madras won any recent awards from Healthgrades?
No, St. Charles Madras has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is St. Charles Madras highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does St. Charles Madras score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at St. Charles Madras?
Phone number, appointment information, and directions can be found on Healthgrades St. Charles Madras profile..
How does St. Charles Madras rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She diagnosed me with something I didn't even have. Had to go to highly regarded medical institute for diagnosis. She not a qualified rheumatologist for anything but simple issues. Also very rude treatment.