St. Elizabeth Florence Hospital
St. Elizabeth Florence Hospital is a medical facility located in Florence, KY. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
1% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Spine Surgery Award™ (2025)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2025
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSt. Elizabeth Florence Hospital
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
St. Elizabeth Florence Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Schertzinger
Was glad he took serious attention to my son’s finger. ER doctor was a joke but Dr Wera got him in for surgery the same week!
Apr 24 2025
Review for Dr. Wera Jr
Dr. Vera diagnosed my issues quickly and advised my options. He was easy to talk to and addressed my concerns.
Apr 23 2025
Review for Dr. Wera Jr
I really appreciate the hospitality when I visited and the patience with which things were explained to me.
Apr 23 2025
Review for Dr. Villacis
Location
St. Elizabeth Florence Hospital
Frequently Asked Questions
Where is St. Elizabeth Florence Hospital located?
St. Elizabeth Florence Hospital is located at 4900 Houston Rd, Florence, KY 41042. Find other locations and directions on Healthgrades.
Has St. Elizabeth Florence Hospital won any recent awards from Healthgrades?
Yes, St. Elizabeth Florence Hospital has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and America’s 100 Best Hospitals for Spine Surgery Award™ in the past two years.
Is St. Elizabeth Florence Hospital highly rated with patients?
66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does St. Elizabeth Florence Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at St. Elizabeth Florence Hospital?
Phone number, appointment information, and directions can be found on Healthgrades St. Elizabeth Florence Hospital profile..
How does St. Elizabeth Florence Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr Schertzinger is a very kind and caring physician who takes the time to listen to you and answer your questions. It is apparent that he genuinely cares about his patients and wants to help them become pain free and heal their injuries while also looking at the bigger picture so that they can...