St. Luke's Health-Memorial Hospital-Lufkin, TX
St. Luke's Health-Memorial Hospital-Lufkin, TX is a medical facility located in Lufkin, TX. This hospital has been recognized for America’s 100 Best Hospitals for Coronary Intervention Award™.
Patient Experience Rating
Equal to the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
America’s 100 Best Hospitals for Coronary Intervention Award™ (2024, 2023)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSt. Luke's Health-Memorial Hospital-Lufkin, TX
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
St. Luke's Health-Memorial Hospital-Lufkin, TX
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Over it Apr 06 2025
Review for Dr. Santiago
Their was a bit of a wait time but nothing unexpected there. The doctor was very knowledgeable and took time to ask me questions as well as fully explain things to me. The lady at reception was very nice. The other staff I dealt with were basically doing their job.
Mar 28 2025
Review for Dr. George
. My appointment was at three. At six o’clock I found out he hadn’t even been in the building all day and wasn’t there yet.. When I was in the hospital, he regularly showed up at my bedside around four AM. I’m not at my best at that time and couldn’t communicate the best.
Mar 22 2025
Review for Dr. Khurshid
The Doc is personable and the staff is very pleasant and professional. They have been a great help since my stroke.
Old Stroke Patent Mar 21 2025
Review for Dr. Backofen
Kind, compassionate and very knowledgeable physician. He is a great role model to staff, pts & families. Baylor is fortunate to have a physician off this caliber.
Outstanding Mar 19 2025
Review for Dr. Jensen
Location
St. Luke's Health-Memorial Hospital-Lufkin, TX
Frequently Asked Questions
Where is St. Luke's Health-Memorial Hospital-Lufkin, TX located?
St. Luke's Health-Memorial Hospital-Lufkin, TX is located at 1201 W Frank Ave, Lufkin, TX 75904. Find other locations and directions on Healthgrades.
Has St. Luke's Health-Memorial Hospital-Lufkin, TX won any recent awards from Healthgrades?
Yes, St. Luke's Health-Memorial Hospital-Lufkin, TX has been awarded with America’s 100 Best Hospitals for Coronary Intervention Award™ in the past two years.
Is St. Luke's Health-Memorial Hospital-Lufkin, TX highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does St. Luke's Health-Memorial Hospital-Lufkin, TX score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at St. Luke's Health-Memorial Hospital-Lufkin, TX?
Phone number, appointment information, and directions can be found on Healthgrades St. Luke's Health-Memorial Hospital-Lufkin, TX profile..
How does St. Luke's Health-Memorial Hospital-Lufkin, TX rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Gives out any drug asked for and way too many. Controlled substances are not needed and are being abused by my family member and this Dr perpetuates the problem by giving them out when asked. Strong sleeping medicines, pain pills, muscle relaxers, etc.