Stephens Memorial Hospital
Stephens Memorial Hospital is a medical facility located in Norway, ME. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
11% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceStephens Memorial Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Stephens Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Piers
Dr Eastman is the most thorough, detailed doctor that I have ever had the pleasure of connecting with. She listens to every concern that you express and responds to everything in detail. Her explanations are always on your level, making it easy to grasp everything she is saying. She has a great...
Apr 13 2025
Review for Dr. Eastman
A very pleasant visit from the office staff to the tech, Doc was knowledgeable and explained everything clearly. He patiently listened to our questions and answered them so we left feeling confident and comfortable about what was needed.
Mar 18 2025
Review for Dr. Kuhn
Dr . kuhn helped us emensly by addressing the situation getting us right in and helping us get on the cancel list ! Praise god we got right in ! We hade a May 5 date which would have been a loss for my husband’s business, well we got a call from his scheduling person Jessica and she said there’s a...
Howard small Mar 16 2025
Review for Dr. Kuhn
We have seen Dr Kurtz MANY times over the last several years (the joys of having active wild boys) and he is a great doctor. Great with kids, he’s mostly always on time, good bedside manner, very knowledgeable from all things we’ve seen him for toes, thumbs, clavicles, feet and tibia fractures!
Brandy Mar 15 2025
Review for Dr. Kurtz
Location
Stephens Memorial Hospital
Frequently Asked Questions
Where is Stephens Memorial Hospital located?
Stephens Memorial Hospital is located at 181 Main St, Norway, ME 04268. Find other locations and directions on Healthgrades.
Has Stephens Memorial Hospital won any recent awards from Healthgrades?
Yes, Stephens Memorial Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Stephens Memorial Hospital highly rated with patients?
78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Stephens Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 10 hospital services. View more details here.
How do I get in at Stephens Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Stephens Memorial Hospital profile..
How does Stephens Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I sent a message praising the service I received from Dr. Piers and his staff. I’m happy to share my opinions again. Full attention to my needs and concerns; clear information about my options and alternatives; kindness throughout the interaction: these are qualities I hope for in a physician. And...