hospital-image
hospital-image

The Medical Center at Franklin

Explore care at The Medical Center at Franklin in Franklin, KY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

75%

Patient Experience Rating

2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

3 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

2% higher than the national average

75%

Would definitely recommend

2% higher than the national average

The Medical Center at Franklin

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%65%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%88%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%54%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%71%

The Medical Center at Franklin

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%91%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%67%

Providers

Provider Reviews

From the beginning Dr. Malempati’s office was very prompt and speedy to get my husband in to help him get relief from his pain. He could not have asked for better quick recovery and care. We recommend Dr. Malempati to anyone.

Apr 20 2025

Review for Dr. Malempati

Pleasant visit!

Apr 10 2025

Review for Dr. Gardner

Been taking kids to her for about 3 months. I have one child on 3 meds for adhd they have to be sent in monthly, I call in a week early every month. They never call them in. Last time we actually had an appointment for 2 kids, 1 for allergic rash, 1 to have stitches removed. They tried to cancel 10...

Upset parent Mar 18 2025

Review for Dr. Reddy

My surgery went great. Had very little pain. Dr. Malempati did a fabulous job! Would highly recommend.

KN Mar 13 2025

Review for Dr. Malempati

Dr Kroll was very thorough and answered all questions. My cataract surgery and LASIK surgery were a great success due to his excellent care. I would definitely recommend him to anyone who needs eye care. His staff makes sure you have every detail of your coming surgery so that you are prepared and...

Anna Mar 04 2025

Review for Dr. Kroll

Location

The Medical Center at Franklin

1100 Brookhaven Rd, Franklin KY 42134

CallDirections

(270) 598-4800

Frequently Asked Questions

Where is The Medical Center at Franklin located?

The Medical Center at Franklin is located at 1100 Brookhaven Rd, Franklin, KY 42134. Find other locations and directions on Healthgrades.

Has The Medical Center at Franklin won any recent awards from Healthgrades?

No, The Medical Center at Franklin has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is The Medical Center at Franklin highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does The Medical Center at Franklin score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at The Medical Center at Franklin?

Phone number, appointment information, and directions can be found on Healthgrades The Medical Center at Franklin profile..

How does The Medical Center at Franklin rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1100 Brookhaven Rd

Franklin, KY 42134

Directions

(270) 598-4800