

The Medical Center at Franklin
Explore care at The Medical Center at Franklin in Franklin, KY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
2% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceThe Medical Center at Franklin
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
The Medical Center at Franklin
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 20 2025
Review for Dr. Malempati
Been taking kids to her for about 3 months. I have one child on 3 meds for adhd they have to be sent in monthly, I call in a week early every month. They never call them in. Last time we actually had an appointment for 2 kids, 1 for allergic rash, 1 to have stitches removed. They tried to cancel 10...
Upset parent Mar 18 2025
Review for Dr. Reddy
My surgery went great. Had very little pain. Dr. Malempati did a fabulous job! Would highly recommend.
KN Mar 13 2025
Review for Dr. Malempati
Dr Kroll was very thorough and answered all questions. My cataract surgery and LASIK surgery were a great success due to his excellent care. I would definitely recommend him to anyone who needs eye care. His staff makes sure you have every detail of your coming surgery so that you are prepared and...
Anna Mar 04 2025
Review for Dr. Kroll
Location
The Medical Center at Franklin
Frequently Asked Questions
Where is The Medical Center at Franklin located?
The Medical Center at Franklin is located at 1100 Brookhaven Rd, Franklin, KY 42134. Find other locations and directions on Healthgrades.
Has The Medical Center at Franklin won any recent awards from Healthgrades?
No, The Medical Center at Franklin has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is The Medical Center at Franklin highly rated with patients?
75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does The Medical Center at Franklin score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at The Medical Center at Franklin?
Phone number, appointment information, and directions can be found on Healthgrades The Medical Center at Franklin profile..
How does The Medical Center at Franklin rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
From the beginning Dr. Malempati’s office was very prompt and speedy to get my husband in to help him get relief from his pain. He could not have asked for better quick recovery and care. We recommend Dr. Malempati to anyone.