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UC San Diego Health Hillcrest Hillcrest Medical Center

UC San Diego Health Hillcrest Hillcrest Medical Center is a medical facility located in San Diego, CA. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

78%

Patient Experience Rating

13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™

America's 100 Best Hospitals Award™ (2025, 2024, 2023)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™

America’s 100 Best Hospitals for Coronary Intervention Award™ (2025, 2024)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2025, 2024)

Superior clinical outcomes in the care and treatment of stroke

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2025, 2024)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2025)

Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2025)

Superior clinical outcomes in knee and hip replacement

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2025, 2024)

Superior clinical outcomes in stroke care and cranial neurosurgery

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2025)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2024)

Superior clinical outcomes in cranial neurosurgery

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™ (2023)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2023)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

4 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2025, 2024, 2023

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2025, 2024

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2025, 2024

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2025, 2024

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

2025

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2025

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

11% higher than the national average

78%

Would definitely recommend

13% higher than the national average

UC San Diego Health Hillcrest Hillcrest Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

UC San Diego Health Hillcrest Hillcrest Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Providers

Provider Reviews

I have completed faith with Dr. Topilow with my upcoming surgery. She is extremely pleasant and caring.

Apr 24 2025

Review for Dr. Topilow

My appointment with Dr. Ly was easy, felt like I was talking to someone who actually cared and wanted what’s best for me. She is very easy to talk to and addressed all of my medical concerns, left me with no unanswered questions. I’m extremely happy with my visit!

Apr 24 2025

Review for Dr. Ly

I had a great experience being seen by Dr. Ly. She was so attentive, informative, and helpful. I definitely will be coming back.

Apr 23 2025

Review for Dr. Ly

I had my operation to have an AMS800 implanted on January 14 of this year and could not be happier with the results. Though I had a few complications with the recovery his attentiveness could not have been better. He called often to check on me and was concerned with my recovery. I recommend him and...

Apr 23 2025

Review for Dr. Ahmadieh

I am so glad my opthomologist referred me to her. Everything went perfectly. Trust her and know you are with the best. Do what she recommends.

Apr 23 2025

Review for Dr. Sheils

Location

UC San Diego Health Hillcrest Hillcrest Medical Center

200 W Arbor Dr, San Diego CA 92103

CallDirections

(619) 543-6222

Frequently Asked Questions

Where is UC San Diego Health Hillcrest Hillcrest Medical Center located?

UC San Diego Health Hillcrest Hillcrest Medical Center is located at 200 W Arbor Dr, San Diego, CA 92103. Find other locations and directions on Healthgrades.

Has UC San Diego Health Hillcrest Hillcrest Medical Center won any recent awards from Healthgrades?

Yes, UC San Diego Health Hillcrest Hillcrest Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and 18 more in the past two years.

Is UC San Diego Health Hillcrest Hillcrest Medical Center highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does UC San Diego Health Hillcrest Hillcrest Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at UC San Diego Health Hillcrest Hillcrest Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades UC San Diego Health Hillcrest Hillcrest Medical Center profile..

How does UC San Diego Health Hillcrest Hillcrest Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

200 W Arbor Dr

San Diego, CA 92103

Directions

(619) 543-6222