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University Medical Center New Orleans

Explore care at University Medical Center New Orleans in New Orleans, LA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

70%

Patient Experience Rating

5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Death following a serious complication after surgery
  • Acute kidney dysfunction following surgery

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10

1% higher than the national average

70%

Would definitely recommend

5% higher than the national average

University Medical Center New Orleans

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%57%

University Medical Center New Orleans

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%67%

Providers

Provider Reviews

This doctor roadblocked the progression of my care with her inability to see past her own biases and facile conclusions. She refused to allow me further testing, costing me years in getting relief and regaining better health. As stated, she gets woefully stuck on half-baked conclusions that are...

Apr 17 2025

Review for Dr. Wiseman

Dr. Scheib was patient with me while discussing my history and concerns. She said she won't refer me along to another doctor, she's going to figure out what's causing my pain. She's the fourth doctor I've seen, so this was everything I needed to know about her. Her staff was amazing as well.

JH Apr 09 2025

Review for Dr. Scheib

This dermatologist is excellent. She treats me for literally everything... Hair loss, acne, moles, and cosmetic reasons. She treats my whole family, including my son. She is kind and compassionate. Does not rush so you may wait a little, but it's worth it. She is a gem!

Courtney Apr 08 2025

Review for Dr. Delahoussaye-Shields

This was my first visit to Mary Bird Perkins Cancer Center. I found the atmosphere friendly and comfortable the staff were genuinely interested in the patients

Phillip Madonia Apr 03 2025

Review for Dr. Delacroix Jr

Ran in and out of room without answering my questions. Felt like I inconvenienced him. Terrible experience

Apr 02 2025

Review for Dr. Katz

Location

University Medical Center New Orleans

2000 Canal St, New Orleans LA 70112

CallDirections

(504) 702-3000

Frequently Asked Questions

Where is University Medical Center New Orleans located?

University Medical Center New Orleans is located at 2000 Canal St, New Orleans, LA 70112. Find other locations and directions on Healthgrades.

Has University Medical Center New Orleans won any recent awards from Healthgrades?

No, University Medical Center New Orleans has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is University Medical Center New Orleans highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does University Medical Center New Orleans score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at University Medical Center New Orleans?

Phone number, appointment information, and directions can be found on Healthgrades University Medical Center New Orleans profile..

How does University Medical Center New Orleans rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2000 Canal St

New Orleans, LA 70112

Directions

(504) 702-3000