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Up Health System-Portage

Explore care at Up Health System-Portage in Hancock, MI, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

79%

Patient Experience Rating

6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10

5% higher than the national average

79%

Would definitely recommend

6% higher than the national average

Up Health System-Portage

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%54%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%65%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%83%71%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%82%

Up Health System-Portage

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%67%

Providers

Provider Reviews

Very thorough

Apr 23 2025

Review for Dr. Vera Aguilera

Thorough explanation of test results and future follow up.

Apr 23 2025

Review for Dr. Vera Aguilera

This doctor 1. Came in with the incorrect patient file and had to leave in order to retrieve my records, 2. Did not even know what procedure I was there for once my personal records were retrieved, 3. Did not explain what she was going to do before touching me and instead just began the exam making...

Apr 21 2025

Review for Dr. Parks

All involved were very caring and interested in what concerned me. Dr. Leonard did an amazing job and assured me all is going well. He exudes confidence and brings a sense of trust in all he does. I definitely will recommend him.

Apr 17 2025

Review for Dr. Leonard

This was my first appointment with Dr. Leonard. He was very pleasant very direct and kowledgeable. I appreciated his willingness to listen and my input on the issue. Thank you for a very positive office visit. His assurance that the issue at hand could be helped was very comforting. I...

Apr 17 2025

Review for Dr. Leonard

Location

Up Health System-Portage

500 Campus Dr, Hancock MI 49930

CallDirections

(906) 483-1000

Frequently Asked Questions

Where is Up Health System-Portage located?

Up Health System-Portage is located at 500 Campus Dr, Hancock, MI 49930. Find other locations and directions on Healthgrades.

Has Up Health System-Portage won any recent awards from Healthgrades?

No, Up Health System-Portage has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Up Health System-Portage highly rated with patients?

80% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Up Health System-Portage score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Up Health System-Portage?

Phone number, appointment information, and directions can be found on Healthgrades Up Health System-Portage profile..

How does Up Health System-Portage rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

500 Campus Dr

Hancock, MI 49930

Directions

(906) 483-1000