UPMC Western Maryland
UPMC Western Maryland is a medical facility located in Cumberland, MD. This hospital has been recognized for Surgical Care Excellence Award™, America’s 100 Best Hospitals for Spine Surgery Award™, and more.
Patient Experience Rating
9% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Surgical Care Excellence Award™ (2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Spine Surgery Award™ (2024, 2023)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Cardiac Surgery Excellence Award™ (2024)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cardiac Surgery Excellence Award™
2024
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2023
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2024, 2023
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceUPMC Western Maryland
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
UPMC Western Maryland
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Litman
All the staff were knowledgeable and put you at ease before and after procedure. Excellent care and I highly recommend them.
Apr 19 2025
Review for Dr. Fishbein
ONE OF THE MOST UNCARING INCOMPETENT DOCTORS I HAVE EVER MET. AVOID THIS DISASTER OF A DR. SEE ANYONE ELSE. GO ANYWHERE ELSE. DOES MORE HARM THAN GOOD.
Apr 16 2025
Review for Dr. Uy
Dr. Fishbein and the staff were very professional and accommodating when I had my colonoscopy at the center.
Apr 12 2025
Review for Dr. Fishbein
No empathy. Assumes things without verification with patient. Poor Doctor Patient manners. You can tell she picks and chooses who she is helpful to with her patients. Would not ever recommend her to anyone dealing with mental health problems. She has made my KP experience a terrible one.
Mike Hwang Apr 04 2025
Review for Dr. Koloukani
Location
UPMC Western Maryland
Frequently Asked Questions
Where is UPMC Western Maryland located?
UPMC Western Maryland is located at 12500 Willowbrook Rd, Cumberland, MD 21502. Find other locations and directions on Healthgrades.
Has UPMC Western Maryland won any recent awards from Healthgrades?
Yes, UPMC Western Maryland has been awarded with America’s 100 Best Hospitals for Spine Surgery Award™, Cardiac Surgery Excellence Award™, Surgical Care Excellence Award™, and 1 more in the past two years.
Is UPMC Western Maryland highly rated with patients?
61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does UPMC Western Maryland score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at UPMC Western Maryland?
Phone number, appointment information, and directions can be found on Healthgrades UPMC Western Maryland profile..
How does UPMC Western Maryland rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Went to this doctor because i have had nose bleeds for over 30 years. He stuck a camera up my nose for a second and printed a list of basic things to prevent nose bleeds (google search could have given me this info) then sent me a big bill for it and threatening me with small claims court because i...