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Upson Regional Medical Center

Explore care at Upson Regional Medical Center in Thomaston, GA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

71%

Patient Experience Rating

6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10

7% higher than the national average

71%

Would definitely recommend

6% higher than the national average

Upson Regional Medical Center

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%76%

Upson Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%67%

Providers

Provider Reviews

The whole team was remarkable and very helpful. Dr Kelley was amazing, listened to my concerns and provided exceptional care. Thank you

Apr 24 2025

Review for Dr. Kelley

I really appreciate the fact that he took his time to explain my issue to me and will follow up with additional testing necessary to diagnose my condition.

Apr 19 2025

Review for Dr. Suleiman

Dr. Callaway is a blessing to my family. My wife met him today for the first time. He helped her feel at ease about my surgery on Monday and Tuesday.

Dave Wilkes Apr 05 2025

Review for Dr. Callaway Jr

Dr.Kelly was very nice and took time to explain my condition with my back. He answered every question I had. My husband and I were very pleased with him.

Michelle Turner Mar 31 2025

Review for Dr. Kelley

I have been very impressed by Dr. Pope. He is very patient, kind and knowledgeable. During his visits, he takes his time to make sure everything is understood and does teaching that is pertinent to what is going on with his patient. This is very comforting.

Kay Perez Mar 15 2025

Review for Dr. Pope

Location

Upson Regional Medical Center

801 W Gordon St, Thomaston GA 30286

CallDirections

(706) 647-8111

Frequently Asked Questions

Where is Upson Regional Medical Center located?

Upson Regional Medical Center is located at 801 W Gordon St, Thomaston, GA 30286. Find other locations and directions on Healthgrades.

Has Upson Regional Medical Center won any recent awards from Healthgrades?

No, Upson Regional Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Upson Regional Medical Center highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Upson Regional Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Upson Regional Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Upson Regional Medical Center profile..

How does Upson Regional Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

801 W Gordon St

Thomaston, GA 30286

Directions

(706) 647-8111