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UT Health Jacksonville

Explore care at UT Health Jacksonville in Jacksonville, TX, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

66%

Patient Experience Rating

7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

12% lower than the national average

66%

Would definitely recommend

7% lower than the national average

UT Health Jacksonville

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%88%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%54%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%65%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%71%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%82%

UT Health Jacksonville

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%67%

Providers

Provider Reviews

Always receive the best care from Doctor A!

Ashley Apr 22 2025

Review for Dr. Adhyaru

I have gone to Dr. Gonzalez for a few years now, but each time I visit him, he seems to be worse. He is very repetitive and doesn't explain things well. He seems very bored and tired, like he doesn't like his job. And, the last two times I went, the procedures didn't work very well. I have moved on...

Carol Merlo Mar 26 2025

Review for Dr. Gonzales

I have not only had the pleasure of working alongside Dr Upendran but being his patient as well. There is undoubtedly no physician I have every worked with nor been treated by that has topped this amazing individual. He genuinely CARES about his patients, he has a memory for detail that is mind...

Kristi Pitner Mar 02 2025

Review for Dr. Upendran

He has always been a caring person and he tries hard to get patients to change their ways. He sits down and talks to people and makes them understand. He doesn't treat people as if they have some form of disease he genuinely cares. I was a CNA that observed all his doings for people. He DOES make a...

D'Lena Overstreet Feb 23 2025

Review for Dr. Upendran

Dr. U is so personal and endearing. He loves his work and I feel he doesn’t treat the symptom, he treats the patient. Dr. U undoubtedly saved my father’s life. Through his treatment, attention to every detail and tireless efforts, he was able to take him from near death to coming home to us. I am...

Angela Moore Feb 18 2025

Review for Dr. Upendran

Location

UT Health Jacksonville

501 S Ragsdale St, Jacksonville TX 75766

CallDirections

(903) 541-5000

Frequently Asked Questions

Where is UT Health Jacksonville located?

UT Health Jacksonville is located at 501 S Ragsdale St, Jacksonville, TX 75766. Find other locations and directions on Healthgrades.

Has UT Health Jacksonville won any recent awards from Healthgrades?

No, UT Health Jacksonville has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is UT Health Jacksonville highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does UT Health Jacksonville score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at UT Health Jacksonville?

Phone number, appointment information, and directions can be found on Healthgrades UT Health Jacksonville profile..

How does UT Health Jacksonville rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

501 S Ragsdale St

Jacksonville, TX 75766

Directions

(903) 541-5000