West Penn Hospital
West Penn Hospital is a medical facility located in Pittsburgh, PA. This hospital has been recognized for Outstanding Patient Experience Award™ and Stroke Care Excellence Award™.
Patient Experience Rating
7% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Stroke Care Excellence Award™ (2023)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceWest Penn Hospital
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
West Penn Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Abdul-Baki
Has always gone above and beyond to take care of me and my family, as well as explain what is going on so that we are not confused. Very helpful and care about his patients.
Apr 16 2025
Review for Dr. Mamatas
Picked Dr Shikora when my original ob gyne Dr Saul Berg , retired. He made transition easy and made comfortable will listen to concerns and advise on what can be done
Apr 16 2025
Review for Dr. Shikora
i was not told when he was going to touch me or insert the speculum which felt dry by the way. and also he smiled way too much after i closed my legs. did not like seeing a male gynecologist.
Apr 12 2025
Review for Dr. Shikora
From the moment I went into his office he was rude, dismissive and condescending. He immediately questioned my supplements, questioned me, gave me false information about organs in the body, refused to run tests because my TSH was 'Normal' and said it determines everything else! He was constantly...
Apr 11 2025
Review for Dr. Lubowsky
Location
West Penn Hospital
Frequently Asked Questions
Where is West Penn Hospital located?
West Penn Hospital is located at 4800 Friendship Ave, Pittsburgh, PA 15224. Find other locations and directions on Healthgrades.
Has West Penn Hospital won any recent awards from Healthgrades?
Yes, West Penn Hospital has been awarded with Outstanding Patient Experience Award™ and Stroke Care Excellence Award™ in the past two years.
Is West Penn Hospital highly rated with patients?
72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does West Penn Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at West Penn Hospital?
Phone number, appointment information, and directions can be found on Healthgrades West Penn Hospital profile..
How does West Penn Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He performed my colonoscopy and was very nice and explained the procedure and also the results very clearly.