hospital-image
hospital-image

White River Medical Center

White River Medical Center is a medical facility located in Batesville, AR. This hospital has been recognized for Outpatient Prostate Care Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.

62%

Patient Experience Rating

3% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™ (2025)

Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2024)

Superior clinical outcomes in knee and hip replacement

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Breakdown of abdominal incision site
  • Bloodstream infection following surgery
  • In-Hospital Fall Associated Fracture Rate

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

62%

Would definitely recommend

3% lower than the national average

White River Medical Center

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

White River Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%67%

Providers

Provider Reviews

AllenGocio is a joy. With his wealth of knowledge, he will make you feel so much better.

Apr 23 2025

Review for Dr. Gocio

Two weeks ago, I had a bilateral full knee replacement performed by Dr. Carpenter and his incredible team, and I couldn’t be happier with the results. From start to finish, Dr. Carpenter was professional, knowledgeable, and genuinely caring. He made sure I understood the entire process and helped me...

Apr 23 2025

Review for Dr. Carpenter

This was my first appt with Dr. Mukherjee. He was cordial, informative, thorough with his examination. I look forward to the results of my bloodwork and my appt with him again in six months.

Apr 23 2025

Review for Dr. Mukherjee

Dr. Mukherjee has excellent interpersonal skills, asks pertinent questions regarding my overall health and conducts thorough exams.

Apr 21 2025

Review for Dr. Mukherjee

New Doctor for me. This is the second time I've met him. I appreciate the time he took to talk to me and to listen. He gave me his opinion regarding statements that I was speaking about...not questions asked of him. I liked his interaction with me and his interest. I hope he will be as good as...

Apr 15 2025

Review for Dr. Mukherjee

Location

White River Medical Center

1710 Harrison St, Batesville AR 72501

CallDirections

(870) 262-1200

Frequently Asked Questions

Where is White River Medical Center located?

White River Medical Center is located at 1710 Harrison St, Batesville, AR 72501. Find other locations and directions on Healthgrades.

Has White River Medical Center won any recent awards from Healthgrades?

Yes, White River Medical Center has been awarded with Outpatient Prostate Care Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and Joint Replacement Excellence Award™ in the past two years.

Is White River Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does White River Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at White River Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades White River Medical Center profile..

How does White River Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1710 Harrison St

Batesville, AR 72501

Directions

(870) 262-1200