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Williamson Medical Center

Williamson Medical Center is a medical facility located in Franklin, TN. This hospital has been recognized for Outstanding Patient Experience Award™ and America’s 50 Best Hospitals for Outpatient Prostate Care Award™.

72%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™ (2025)

Superior clinical outcomes in benign prostatic hyperplasia treatment

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

America’s 50 Best Hospitals for Outpatient Prostate Care Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

5% higher than the national average

72%

Would definitely recommend

7% higher than the national average

Williamson Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%58%

Williamson Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%67%

Providers

Provider Reviews

Dr. Gupta examined my body first- breast, lymph nodes ear, eyes , nose and throat and reflexes. Then she spent 45 minutes explaining my lab values to me and explaining best foods for protein and fiber. She is very thorough. My neck lacked full range of motion so she examined my neck and upper back....

Apr 25 2025

Review for Dr. Gupta

Dr Milstone is one of the finest doctors I have ever met. Extremely knowledgeable, compassionate and encouraging. I also appreciate the friendly professional staff.

Apr 25 2025

Review for Dr. Milstone

Incredibly knowledgeable about his specialty. Individualized perspective, genuinely interested in how you are feeling now and how you are pursuing becoming stronger!

Apr 24 2025

Review for Dr. Deshazo

Dr Culp did blood work to determine possible problem. Recommended additional dosage of allergy meds while waiting for results.

Apr 24 2025

Review for Dr. Culp

Yesterday I had an appointment with Dr. Patterson. This was post chemotherapy and I had a number of concerns to discuss with him. We went through each issue to determine what he could help with. I left my appointment feeling like I was being listened to and cared for. Dr. Donald Patterson is a...

Apr 24 2025

Review for Dr. Patterson

Location

Williamson Medical Center

4321 Carothers Pkwy, Franklin TN 37067

CallDirections

(615) 435-5000

Frequently Asked Questions

Where is Williamson Medical Center located?

Williamson Medical Center is located at 4321 Carothers Pkwy, Franklin, TN 37067. Find other locations and directions on Healthgrades.

Has Williamson Medical Center won any recent awards from Healthgrades?

Yes, Williamson Medical Center has been awarded with Outstanding Patient Experience Award™ and America’s 50 Best Hospitals for Outpatient Prostate Care Award™ in the past two years.

Is Williamson Medical Center highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Williamson Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Williamson Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Williamson Medical Center profile..

How does Williamson Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4321 Carothers Pkwy

Franklin, TN 37067

Directions

(615) 435-5000