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Dr. Aarti Kapur, MD

Dr. Aarti Kapur, MD

Psychiatry*

Dr. Aarti Kapur, MD is a psychiatrist in Burlington, NC. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 53 reviews 3.3 Star Rating (53 reviews)

Practice

2949 Crouse Ln Ste 100 Burlington, NC 27215
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Kapur specializes in the area of Psychiatry. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Kapur's Reviews

Likelihood to recommend Dr. Kapur

3.3
53 ratings, 35 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
42%
42%

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Awful
I was a patient of Dr. Kapur for about a year. Dr. Kapur always made me feel extremely uncomfortable and felt like she doubted and judged every word I said. She continued to call my mother without permission about my case. I decided to remove myself from her care after she kept trying to push for a medication I was uncomfortable with. Instead of finding alternatives, she was hyper focused on this one medication and would NOT stop talking about it.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 31, 2025
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Team Kapur
I have been a patient for Dr Kapur for about 6 years. She has helped me through some incredibly difficult moments in my life. She is personable and truly cares. Anytime I need her, she always returns my phone calls. Dr. Kapur is very knowledgeable and I would recommend her to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 12, 2024
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Very unprofessional all about the money!!
I’ve been seeing Dr. Kupur for roughly 5 months at first everything was great but then it turned bad. I have BCBS insurance and everytime I went in for a visit I asked about a co payment nothing was ever mentioned. Well I received a bill in the mail stating I owed $75 which was $25 for each visit. Dr Kupur called me herself and said I don’t think this is the place for you because you have an outstanding balance of $75. I was thinking it was joke because here she has me on these meds that I can’t just quit cold turkey. I said well it was never mentioned to me about a co payment each time I’ve been there so what do you expect. She said I think RHA services would be better for you. She said and $25 a visit isn’t bad at all. Well maybe not to her but for normal working people it is smh. I wouldn’t recommend her to my worst enemy. Very unprofessional and she won’t call in refills until your balance is paid too.. You’ve been warned!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 29, 2024
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Excellent Care
Dr. Kapur has taken excellent care of me over the past 4 years. She's caring, understanding, accommodating and very knowledgeable. I can't say enough wonderful things about her care and ability to help me. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Aug 14, 2024
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Caring
Dr Kapur is very kind and caring. She is a wonderful Dr.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
CP – Aug 07, 2024
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Medication management
Outstanding care as always from this psychiatrist. Thank you for stabilizing me medicines (3 psychiatrists later). 1.5 of good days. Thank you doc!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Aug 05, 2024
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Be careful
I had been seeing Dr kapur for a long time. Not great at therapy and can be abrasive. But, she's good with meds and finding the right combination. However, she could also drop you without warning and not give much explanation. Abandoned by your psychiatrist...very traumatic!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Anon – Mar 21, 2024
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Initial interview
Mom took me for my anxiety. She helped me with dealing with heavy course load at school and recognize nervousness with college applications and discussed at length medication options and/or counseling.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nov 15, 2023
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ADHD screening
Met with doc. She is not a pill pusher! Thank god. Listen to my concerns about ADHD medication and appetite suppressant and how it affects my anxiety. Discussed several options at length. Wonderful first experience with a specialist.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
M – Nov 04, 2023
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Exactly what I needed!
I am so grateful my doctor recommended Dr Kapur. She realized the medications I was already on were not working and was able to adjust them. She has been available to me 24/7 when I needed her. She called to check on me too!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Shannon N – Oct 15, 2023
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Psych evaluation
Excellent dr. Did have to wait one month for a new patient visit but she took the entire hour to review my past history and current medications and she made great suggestions on boundaries I need to work on for my anxiety and discussed thoroughly medication options.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Oct 10, 2023
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My psychiatrist for over five years
I became a patient of Dr. Kapur after moving to Burlington in 2017. I have been under psychiatric care since 1986 and have had some outstanding psychiatrists and a couple of disappointing ones. I have had more ECT’s than I can remember and many hospitalizations including one for almost a year. I suffered from major depression, generalized anxiety disorder, histrionic personality disorder and borderline personality disorder. Needless to say, I have had intense psychotherapy over the last 40 years. While working with Dr. Kapur, I am now on the right medications and am doing quite well. I greatly appreciate her calm demeanor and her willingness to work through these issues with me. I also see a therapist in her office, Tina Thompson, who has been very helpful.
What went well
  • I felt respected
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Apr 27, 2023
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Awesome
Very intelligent and caring Very professional and even saw me on saturdays. Great dr.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 22, 2023
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Dr Kapur was very professional and took time to address my needs. Her office is very warm and inviting. Would highly recommend her services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 24, 2022
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Dr Kapur is a wonderful psychiatrist. She takes time to listen and address your concerns. Would highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 24, 2022
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0/5 Stars, Wouldn't Recommend to an Enemy
I saw Dr Kopur for roughly a year. She was incredibly expensive (I have insurance) and NEVER remembered me, nor had any recollection of previous visits. I had a card on file, a flex health savings account card. I discontinued use in Dec '21. She changed office staff around Jan '22. The new lady NEVER let me know my card kicked out. I called multiple times to run payments, she always confirmed it went thru. NEVER told me my account was delinquent or had a balance until Dr Kopur reported it to claims. I told her I absolutely could not afford to live and pay the balance all at once, and needed to do it in chunks. Instead she would have her office staff charge the full amount and I could call to have it reversed. She said this was because we did not make an official payment agreement and dropped me once I paid the balance stating I needed to seek other care because I needed treatment for my "extreme" mental health issues. Don't waste your time
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Sep 01, 2022
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Dr.Kapur is wonderful she takes the time to listen and hear what is going on works with me to see me around my schedule and is always available if and when I need her .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
SP – Apr 17, 2022
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Dr Kapur was very engaging, thoughtful and helped me really think through my options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Shannon – Jan 08, 2022
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Dr. Kapur is warm, caring and compassionate. She takes her time with me and has been a savior over these past couple years. Thank you SO much, Dr. K She just got a beautiful new office and I'm in awe of my surroundings everytime I go. It is the perfect place for therapy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
BLF – Nov 11, 2021
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I would not recommend Dr Kapur. She is arrogant and cold. She rushes through your appointment. She is very unprofessional. I would not leave her at star at all, but the system is requiring me to in order to submit a review
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Oct 20, 2021
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About Me

biography

Dr. Aarti Kapur, MD is a psychiatrist in Burlington, NC. She is accepting new patients and telehealth appointments.
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office2949 Crouse Ln Ste 100 Burlington, NC 27215
1

Practice

Aarti Kapur MD PA1236 Huffman Mill Rd Ste 2650 Burlington, NC 27215
2