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Dr. Abby Crume, DO

Dr. Abby Crume, DO

Colorectal Surgery*

Dr. Abby Crume, DO is a colorectal surgeon in Salt Lake City, UT. She is affiliated with medical facilities St. Mark's Hospital and Lone Peak Hospital. She is accepting new patients.

4.2 Star Rating
Based on 15 reviews 4.2 Star Rating (15 reviews)

Locations

Associates in Colon and Rectal Surgery

Associates in Colon and Rectal Surgery1250 E 3900 S Ste 320 Salt Lake City, UT 84124
1

Associates in Colon and Rectal Surgery

Associates in Colon and Rectal Surgery1248 E 90 N Ste 102 American Fork, UT 84003
2

At a Glance

  • Areas of ExpertiseDr. Crume specializes in the areas of Colon & Rectal Surgery & General Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

More Colon & Rectal Surgery Specialists at St. Mark's Hospital

Experience Check

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Dr. Crume's Reviews

Likelihood to recommend Dr. Crume

4.2
15 ratings, 11 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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She is so nice and listens and understanding to t
Listening
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rob Lundgren – Mar 02, 2025
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Compassionate and caring!
Fabulous, compassionate, and competent colorectal surgeon. As a cancer patient, she's disarming and very easy to talk with. My complex cancer diagnosis has been handled with care; I owe so much to Dr. Crume!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Highly recommend Dr. Crume! – Sep 13, 2024
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She really is a person that cares about your situation. She takes the time to listen to you and answer any questions in a way you understand what is going on. I recommend her 100%. You will be happy you found her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Chris Heller – Apr 22, 2024
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Defensive and Defensive
Dr. Crume was defensive and dismissive when I questioned her opinion about an exploratory surgery. Ultimately, the surgery was unnecessary. I am so glad I followed my instinct and didn’t trust her “professional” opinion.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
Helpful
Jan 30, 2024
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Terrible communication
Communication is very poor in this office. They don’t call you back even after several messages and don’t care about their patients. Even Dr Crume from one appointment to another wouldn’t even remember things. Find somebody who cares.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
Helpful
Mar 31, 2023
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Dr. Crume is wonderful. She communicates and explains things well, and you can tell she truly cares about her patients. I've had two surgeries through her for my progressive colorectal condition, and I had my father accompany me throughout the consultations for the second one, helping me go through the information and decisions because he is a retired general surgeon who performed many of the same surgeries as she does. I know he was impressed enough with her surgical skill, communication, and bedside manner that he just referred someone to her. He knows a lot of surgeons, so that says a lot. If you go to her you can be sure that she will do whatever is in your best interest in the least invasive way possible, to get the results needed with the quickest healing time. And you won't get the cold, distant interaction you do with a large majority of surgeons who don't make the effort to connect. Highly recommend her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
LAURA MONSON – Jan 15, 2022
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Dr. Abby Crume is a wonderful surgeon! She is very kind and takes the time you need to understand your options. Her follow up care after my surgery was excellent. Her and her staff are very caring. I would recommend her to anyone needing her type of expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
danetteb – Jan 13, 2021
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Dr. Crume is so nice and tells exactly what to expect. She has done 2 surgeries on me and I would recommend her to everyone
What went well
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jan 17, 2020
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After two years of seeing multiple Drs and undergoing numerous painful tests and procedures, I was finally referred to Dr Abby Crume. She was able to identify what was wrong with me within minutes and performed a complicated surgery on my colon that corrected my issues once and for all! She is wonderful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Monica in ID – May 15, 2019
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Not great. If she only had to do it laparoscopically it might have been fine, but she had to cut me open. The incision I was left with was not sewn straight or well it got infections & opened back up in spots including where the lap stuff was inserted. When I went back to see her she said it was my fault for not healing the way most people do cause Im to fat was implied. The staples didnt connect the skin & hurt for weeks. Opening Incisions is clearly NOT her strong suit. Im left with hernias.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jan 27, 2019
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Abby is very personable, kind and compassionate. She wants to help her patients. She is a very good surgeon. I appreciate her so much. She always remembers me and my husband. She has a good bedside manner and a good sense of humor. She explains things well and gives a realistic prognosis. I have recommended her to the nurses at an ob/gyn clinic in Provo and they send a lot of their patients to Dr. Crume.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
10 others found this helpful
Helpful
Lisa B. Clark in Provo, UT – Sep 29, 2018
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About Me

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care philosophy

Education: Medical School: Texas College of Osteopathic Medicine University of North Texas Fort Worth TX Residency: Maine Medical Center Portland Maine Fellowship: St Mark s Hospital Colon and Rectal Surgery Fellowship Board Certifications: American...read more
  • Colorectal Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St. Mark's Hospital Colon And Rectal Surgery Fellowship

    Fellowship Hospital
  • Utah Healthcare Institute

    Fellowship Hospital
  • Maine Medical Center

    Residency Hospital
  • Maine Medical Center

    Internship Hospital
  • University Of North Texas Health Science Center Texas College Of Osteopathic Medicine

    Medical School
American Board of Medical Specialties®
American Board of Colon & Rectal Surgery®
Colon & Rectal Surgery
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • St. Mark's Hospital

    1200 E 3900 S
    Salt Lake City, UT 84124
    Recipient of 10
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
  • Lone Peak Hospital

    11925 S State St
    Draper, UT 84020

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% lower than the national average

    83%
    Patients who gave a rating of 9 or 10

    8% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality