background
background
Dr. Akiva Marcus, MD

Dr. Akiva Marcus, MD

Gastroenterology*
15+ years of experience

Dr. Akiva Marcus, MD is a gastroenterologist in West Palm Beach, FL and has over 15 years of experience in the medical field. Dr. Marcus has extensive experience in Esophageal Disorders, Pancreatic Disease, and Liver Disease. He graduated from Rutgers Robert Wood Johnson Medical School in 2009. He is affiliated with medical facilities HCA Florida JFK Hospital and HCA Florida Palms West Hospital. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 38 reviews 4 Star Rating (38 reviews)

Dr. Marcus is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of ExpertiseDr. Marcus specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Gastroenterology Specialists at HCA Florida JFK Hospital

Experience Check

Search for experience in a specific area

Dr. Marcus' Reviews

Likelihood to recommend Dr. Marcus

4.0
38 ratings, 27 with a written review
5 star
68%
68%
4 star
5%
5%
3 star
0%
0%
2 star
11%
11%
1 star
16%
16%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Office Staff
I called in to set an appt. for a test. The young lady that answered the phone asked for the script from the doctor referring me. Since Dr. Marcus was the first person to bring up the test months before, they should have had what they needed. She said they didn't. (Weird)I told her I would call the other doctor and she hung up. No 'thank you', no 'call us back when you get the info'. NOTHING. I called back and asked why she hung up and she said 'I thought you were done'. Needless to say I found another doctor for my test. I will not pay someone to be rude to me.
What went well
No results
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Dawn – Oct 18, 2023
We are sorry to hear of this experience in our... Read More
×Post a ResponseAre you Dr. Marcus?
I just received a call from the office, assistant refused to give her name. She called me because Dr Marcus would not be able to see my father because his stool results are not available, mind you this is my father's first visit to the office for bloody stool. I am a retired health care provider and in my office I wouldn't have tolerated that behavior from my staff. It's sad that our health system has deteriorated because of personnel attitudes. Always remember that there are many doctors that are very courteous with excellent staff so I will not be visiting this office ever again. Hopefully the practice manager can evaluate this situation.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
4 others found this helpful
Helpful
Persaud – Jul 29, 2023
We are very sorry to hear about this experience.... Read More
×Post a ResponseAre you Dr. Marcus?
My first visit with Dr. Marcus was a very positive one. He is quite knowledgeable and I was extremely satisfied with my visit. His staff is also very efficient and friendly. Nurse Practitioner Annette is an asset to his practice. I am very glad that my doctor recommended that I see Dr. Marcus.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Anita Zinman – Apr 01, 2023
Thank you for leaving a review. We are committed... Read More
×Post a ResponseAre you Dr. Marcus?
My wife and I are both RN’s and we just had our colonoscopy and EGD with Dr Marcus. Take it from us he is a gem, incredible bedside manner BUT more importantly a highly skilled, detailed and proficient clinician. If you’re looking to have a colonoscopy or an EGD we 100 % recommend Dr. Marcus.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Nurse Jeff – Mar 23, 2023
×Post a ResponseAre you Dr. Marcus?
I had a telephone visit scheduled and the receptionist was extremely rude and kept me holding for an extended period of time. I finally hung up, called back and, when she was disrespectful again, asked to speak with the nurse or office manager. The receptionist again kept me on hold - for 29 minutes this time. When she realized I was not going to hang up, she came back to the phone and said the office mgr. was too busy to talk with me. I asked her to have Dr. Marcus call me that day, since, because of her ineptitude, my appt. time had come and gone. It’s now over a week later and I’ve heard nothing. Appalling. These untrained, classless people they hire have an entitled, nasty attitude. Shame on the practice, for letting nothing-receptionists run the show….and ruin their practice’s reputation. And based on the reviews I’ve read online, that’s what’s happening.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
21 others found this helpful
Helpful
A.S. – Nov 05, 2021
×Post a ResponseAre you Dr. Marcus?
I am a retired MD trying to schedule a Colonoscopy.I left a message with the office,seven times,and nobody has returned my call.Very concerning
What went well
No results
What could be improved
No results
25 others found this helpful
Helpful
Mar 24, 2021
We apologize for the inconvenience on our behalf.... Read More
×Post a ResponseAre you Dr. Marcus?
I scheduled an appointment. They sent me an email confirmation. I appeared at the time stated on the email. I drive 30 minutes there. They tell me they had the wrong phone number on file, and said my appointment was cancelled. They did not notify me of the cancellation in advance (despite the fact they had my email), and said I would have to reschedule. With time as our most valuable resource, this office will waste no more of mine.
What went well
No results
What could be improved
No results
20 others found this helpful
Helpful
Mar 17, 2021
We sincerely apologize for the inconvenience on... Read More
×Post a ResponseAre you Dr. Marcus?
It was a FaceTime visit first doctors visit I’ve had that way but it went very well I really liked that he listened to what I had to say I would definitely recommend him
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Frankie delise – Jan 07, 2021
I'm glad we exceeded your expectations. Looking... Read More
×Post a ResponseAre you Dr. Marcus?
I absolutely love this doctor. So caring and wanting to help with my health issues. His knowledge concerning my case and needs go totally overboard. On his staff is Rose a lady who helped me greatly obtain in finding the proper financial assistance needed for me to continue with my much needed, but very expensive meds. Thank you Rose and thank you Dr Marcus for signing the form for me to receive this at no cost. You and your team are the best!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Brenda – Aug 29, 2020
Thank you for taking the time to leave your... Read More
×Post a ResponseAre you Dr. Marcus?
The doctor's probing of questions demonstrated that he cared about my challenges.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
5 others found this helpful
Helpful
Aug 11, 2020
Thank you for the positive feedback! We love... Read More
×Post a ResponseAre you Dr. Marcus?
Thank you for helping me, Dr Marcus. I’m very grateful to have found you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
christopher grimes – Jun 16, 2020
×Post a ResponseAre you Dr. Marcus?
Very friendly and good doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Md Rahman – Apr 10, 2020
×Post a ResponseAre you Dr. Marcus?
Dr. Marcus, I know you read these reviews so felt this is the best time to contact you. I saw you back in January last year maybe another appt. but not sure. You ordered a kit stool for me because I heard you mention it to your staff. My colonoscopy isn't due til I'm 75 and I'm 71 now. I never got it. I really don't want it. It has been over a year but my complaint is I never received it. On another note - Humana Pharmacy has been calling your office for a mail order of Prilosec for me with no success so they called me today. I called your office today for this prescription and got a voice message. Not too impressed with both of these issues. Hope I can get some sort of response. thank you
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Kathleen – Feb 08, 2020
Kathleen, Please contact the office and ask to... Read More
×Post a ResponseAre you Dr. Marcus?
Dr. Marcus is one of the best doctors. My nurse colleague recommended him for colonoscopy. He found a growth which would normally be difficult to find. Meticulous, genuinely caring. Because of him I am now recovering from surgery. If left untreated could have developed into serious consequences later on. So grateful for him. He is a doctor who joined the profession for the right reasons. To help people. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
SW in Wpb – Jan 31, 2019
Thank you for taking the time to share your... Read More
×Post a ResponseAre you Dr. Marcus?
I highly recommend this doctor! Compassionate! Friendly staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
West Palm Beach – Jun 15, 2018
×Post a ResponseAre you Dr. Marcus?
Dr. Marcus is AWESOME!!! Both he & his Physician’s Assistant, Tiphanie are very thorough & have a great bedside manner. The front desk staff are also very friendly! Highly recommend this doctor!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Anne Tacon in Palm Beach – Mar 21, 2018
×Post a ResponseAre you Dr. Marcus?
Always waiting more than 3 hours. Ops schedule for 10 they don't start till 2pm. Staff and nurses are incompetence, ask the same questions over and over. No one writes anything down.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Tran in LAKE PARK – Mar 07, 2018
I am very sorry that you had this experience. We... Read More
×Post a ResponseAre you Dr. Marcus?
Dr. Marcus is one of the best doctors I've ever seen in the US. Not only he is very knowledgeble but also patient and warm. He takes time to explain everything to the patient and always with the best bed manners!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Beatriz Fernandes in Palm Beach Gardens, FL – Dec 14, 2017
×Post a ResponseAre you Dr. Marcus?
It's very rare you get such a thorough doctor that is so kind. Went for a routine colonoscopy, met with the doctor before and after and felt this doctor really takes his time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Delray Beach, FL – Nov 16, 2017
×Post a ResponseAre you Dr. Marcus?
Considering the professionalism , excellent care, the compassion, and respect I received I would highly recommend Dr Marcus to all my friends and family. I am so grateful for having been referred to him. He put me at ease and made me feel like I was in the best care I could be in.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
West Palm Beach, FL – Nov 09, 2017
×Post a ResponseAre you Dr. Marcus?

Leave a review

How was your experience with Dr. Marcus?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

Watch Dr. Marcus' Video

care philosophy

I treat my patients like members of my family.

biography

This physician is accepting telehealth visits. Dr. Marcus graduated from Yeshiva University, Summa Cum Laude with a BA in Biology. He then attended Rutgers Robert Wood Johnson Medical School where he participated in a prestigious MD/PhD program....read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Montefiore Medical Center/albert Einstein College Of Medicine

    Fellowship Hospital
  • Beth Israel Medical Center

    Residency Hospital
  • Rutgers Robert Wood Johnson Medical School

    Medical School, 2009
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Marcus is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Affiliated Hospitals

    • HCA Florida JFK Hospital

      5301 S Congress Ave
      Atlantis, FL 33462
      Recipient of 37
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      72%
      Patients said they were given information about recovering at home

      12% lower than the national average

      64%
      Patients said that doctors always listened to them and explained things well

      12% lower than the national average

      View all patient feedback
    • HCA Florida Palms West Hospital

      13001 Southern Blvd
      Loxahatchee, FL 33470
      Recipient of 6
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      78%
      Patients said they were given information about recovering at home

      6% lower than the national average

      72%
      Patients said their room and bathroom were always kept clean

      5% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality