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Dr. Alejandro Ovalle, MD

Dr. Alejandro Ovalle, MD

Internal Medicine*
20+ years of experience

Dr. Alejandro Ovalle, MD is an internist in El Paso, TX and has over 20 years of experience in the medical field. He graduated from UNIVERSIDAD SAN SEBASTIIN / ESCUELA DE MEDICINA in 2001. He is affiliated with medical facilities such as Sierra Medical Center and The Hospitals of Providence-Memorial Campus. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 64 reviews 4.5 Star Rating (64 reviews)

Village Medical

550 S Mesa Hills Dr Ste C3 El Paso, TX 79912
Telehealth available
Patient Favorite Award

Dr. Ovalle is a patient favorite Internist

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Dr. Ovalle's Reviews

Likelihood to recommend Dr. Ovalle

4.5
64 ratings, 46 with a written review
5 star
80%
80%
4 star
6%
6%
3 star
3%
3%
2 star
2%
2%
1 star
9%
9%

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Inconsiderate and disrespectful
Doctor makes you wait for hours, recommends telemedicine and never calls.
What went well
No results
What could be improved
  • I didn't feel respected
  • Long wait times
Helpful
Apr 23, 2025
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Impossible to get somone on the phone
Dr. Ovalle is a great physician. Very courteous and friendly and has great rapport with patients. Have had a very frustrating time getting my prescriptions sent to be filled. Have called the office several times for over 10 days now and machine keeps hanging up and/or no one picks up. Unable to get much needed medication filled or anyone to answer the phone
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Oct 06, 2023
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Called in very quickly upon my arrival. Dr Ovalle was very thorough and, as always, very professional.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
arturo huerta – Aug 21, 2021
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Standard 6 month checkup with blood test review
What went well
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
Aug 18, 2021
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Was the 1st time i saw him.He and his staff we're very friendly ...and i didn't wait to long to see him..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Manny Vigil – Aug 01, 2021
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Dr. Ovalle is very knowledgable and explained my diagnosis and treatment thoroughly. He is very personable which makes going to the doctor less intimidating.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jul 29, 2021
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I had a telehealth followup
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 other person found this helpful
Helpful
Deborah C Kastrin – Jul 27, 2021
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Excellent, caring doctor! Dr. Ovalle listens to patients and explains treatment plan thoroughly!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Simon Jemente Jr – Jul 21, 2021
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Dr Ovalle is a true professional. I am so happy he is my PCP
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joel Hinojos – Jul 20, 2021
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I can't believe that I waited four months for an appointment with dr. Ovalle, and just today one day before the appointment, the secretary calls me to tell me that dr. He cannot attend because he is not seeing new patients, I told the lady. why she waits four months to tell me, that he cannot attend me. terrible, without any ethics or professionalism, something had never happened to me. I never want to have anything to do with that doctor and those people in that office anymore. I hope that my experience can serve you. good afternoon
What went well
  • Appointment scheduling
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
Ileana C. – Jun 10, 2021
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Dr Ovalle is the very best Internal Medicine Physician in El Paso. He is most through in his review of your health status and makes very sound recommendations of what future changes are needed.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jerry Widmer – May 18, 2021
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Dr Ovalle has been my primary care doctor for 5 or 6 years. He remembers what we discussed in last visits. He is attentive and explains things well. I have total confidence in him. Sometimes the wait is long but then he spends more time with me than any doctor I have had. Excellent care.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mark Hedrick – Apr 04, 2021
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Very professional staff and dictor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard Gutierrez – Mar 19, 2021
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Always pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Feb 19, 2021
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Explains very good
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2021
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Dr. Ovalle was very helpful and took his time explaining the lab results; he was very caring and understanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2021
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Dr. O is very professional and takes time to listen. Never rushes and very thorough. Pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Luz White – Jan 14, 2021
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I was there for a routine visit. It was quick and the staff is always pleasant. Dr. Ovalle has a great bedside manner and he cares about his patients health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 01, 2021
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Its always a pleasure.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sandra Alfaro – Dec 30, 2020
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The Dr and the personnel are awesome but the wait time is completely insane. I know wait time with doctors is long but here is over an 1.5 hrs of wait just to be move into the check room and 20-30 min waiting for the Dr. everything else is amazing. This was mi third visit and the 3 visits have been approximate the same wait.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
  • Long wait times
1 other person found this helpful
Helpful
Eduardo Martinez – Dec 15, 2020
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About Me

biography

Dr. Alejandro Ovalle is a board certified internal medicine physician with Providence Physician Partners. Dr. Ovalle has dedicated his medial career to the people of El Paso/Cd. Juárez area. His gentle manner belies a fierce determination...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Universidad San Sebastiin / Escuela De Medicina

    Medical School, 2001
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Ovalle is a patient favorite Internist

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    Locations

    Village Medical

    Office550 S Mesa Hills Dr Ste C3 El Paso, TX 79912
    1