Dr. Alexandra Burke, MD

I just attempted to make an appointment here. I was told I had to have my records sent first from my prior doctor, which I did. I received a phone call from Domenica to set this up. While on the phone, more of my records came in. They put me on speaker, on hold, back on speaker without letting me know. Once on speaker again, they included Domenica, and Christine and apparently the office manager who refused to name herself. She did shout 'get real' and made fun of me. They kept making these snide comments about HOW MANY PAGES my records were and how it would take weeks for them to go through. They demanded I have an appointment with the PCP next door to them before being seen. I explained several times that I was not due for a PCP for months and UHC would not pay for an unnecessary visit. That's when I heard 'unnecessary' being repeated in a mocking voice. And then was told by Christine to find a different practice. I have NEVER been treated like this by a doctors office. Shameful.