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Dr. Alexandra Shustina, DO

Dr. Alexandra Shustina, DO

Gastroenterology*
15+ years of experience

Dr. Alexandra Shustina, DO is a gastroenterologist in New York, NY and has over 15 years of experience in the medical field. She graduated from New York Institute of Technology College of Osteopathic Medicine in 2006. She is affiliated with Wyckoff Heights Medical Center. She is accepting new patients.

4.2 Star Rating
Based on 24 reviews 4.2 Star Rating (24 reviews)

Practice

506 Malcolm X Blvd New York, NY 10037

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Dr. Shustina is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Shustina specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Shustina's Reviews

Likelihood to recommend Dr. Shustina

4.2
24 ratings, 20 with a written review
5 star
75%
75%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
17%
17%

Your trust is our top concern.

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I have spoken with Dr. Shustina by phone and she gave a talk at an event I ran. Dr. Shustina is extremely knowledgeable and qualified, and a caring, sincere practitioner. She truly cares about her patients’ well-being.
What went well
No results
What could be improved
No results
Helpful
Brucha Weisberger – Oct 31, 2022
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Natural Approach Exceeding My Expectations
Dr. Shustina is unlike any doc that I have encountered. She assists her patients to be in control of their own health. I am off all medicines and I feel better than I have any years. I have my health back, my stress under control, and i am blessed to have found her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melissa Pepin – Jul 21, 2022
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My visits with Dr. Shustina are really different than any other doctor I have ever seen. She uses an approach which is unique and I have had lasting results with her plan. She is truly invested and cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 30, 2022
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Great Doctor!
This was the most thorough appointment I have ever had. The doctor asked about all my detailed issues including life stressors, childhood, and diet. She answered all my questions thoroughly and thoughtfully and I finally feel I have a grasp on the root of the problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 29, 2022
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All I can say is I am beyond impressed. I had my doubts that a holistic approach can be so effective. After being failed by the conventional therapy offered by previous doctors I went to Dr. Shustina as a second opinion. She carefully reviewed all my records and made specific recommendations which were effective and safe. I feel much better and would never go back to the mainstream one size fits all system.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 13, 2022
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Great doctor! She helped me and my family get well and stay well
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sep 01, 2021
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She didn't read any of the forms she made me fill out, and her approximately $700 treatment for my UC consisted of a diet that she appeared to make up as she went along (E.g. no tropical fruits, a tablespoon of flax oil a day, whole lemons including the skin), a recommendation that I start somatic therapy with her, and a condemnation of the fact that I was taking steroids for a severe flare-up. She didn't seem to listen to me much and she was late to the appointment. I wouldn't recommend seeing her if you have an actual diagnosed condition like UC or Chrohn's. I'll save you $700: she'll tell you to refuse any meds and eat a plant-based mediterranean diet. It's reckless and dangerous to tell clients to refuse steroids or biologic meds without offering a viable alternative. Maybe you have to pay more for that, I don't know.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jayne – Aug 26, 2021
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Great doctor with experience and results in getting to the root cause and treating effectively.
What went well
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 02, 2021
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Dr Shustina is a very knowledgeable gastroenterologist. She has a very caring demeanor and has helped me significantly. Her therapy is amazing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 04, 2019
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I was referred to Dr. Shustina by a friend of mine who was fascinated by her work and improvement he had after her treatment. After seeing numerous doctors and have endless amount of tests without any significant results I was kind of skeptical to see Dr. Shustina. But just after 1st treatment I had 50% important of my abdominal symptoms which were bothering me for years. It felt like it’s too good to be true but it WAS true. Next few treatments which were provided by Dr. Shustina shortly after the first one completely resolved my chronic abdominal discomfort. I get my pain- free life back. Amazing feeling. Thank you Dr. Shustina Larisa L New York, NY
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nov 20, 2019
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I am a former patient of Dr. Shustina and was very unimpressed with my experience. Her assistant was unorganized and gave me wrong information. When I met Dr. Shustina she seemed very absent-minded. Though I was asked to fill out lots of paperwork in advance, she had not read any of it over and quickly went through it during our appointment time - missing lots of details. She didn't listen to symptoms and when following up she recommended a procedure based on specific symptoms that I don't have and never told her I had. On top of that, there were some abnormalities with my blood test results that she missed. I found them myself once I read through the results. Perhaps her practice is worth the cost if your insurance is covering the visit, but mine did not. It was absolutely not worth her out of pocket prices, and my experience left me questioning her expertise and professionalism.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Nov 18, 2019
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Great Doctor! She really helped me with a clear treatment plan. I had great results
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
HL – Nov 15, 2019
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The most knowledgeable gastroenterologist. She gives you all the time so you can understand and apply her recommendations.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jason – Nov 11, 2019
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Very experienced and knowledgeable doctor. She genuinely cares about her patients. She is always very attentive and right to the point. Her broad medical knowledge in many areas is very impressive. She treats a patient not only a specific organ or disease. I strongly recommend Dr. Alexandra Shustina not only for specific Gastrointestinal treatments but also for prevention and well-being. During the consultation I was very impressed with her attention to details and her ability to go to the depth of the issue.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
L.V – Nov 01, 2019
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This is one of the few doctors I can totally trust. She really cares about her patients and has great results. She really takes time and listens. Her recommendations are always well thought out, safe and effective.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Y.V – Oct 29, 2019
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I saw Dr. Shustina several times, and I was very impressed with her knowledge, work and dedication to the her clients. Not only wad she working patiently to get to the bottom of the problems, she was actually successful to identify what should be changed. She is a very friendly and caring Doctor who goes above and beyond to help her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Yoely D – Oct 26, 2019
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I had excruciating stomach pains related to high acidity. I was referred to Dr Shustina who treated me and her treatment removed the pain. She obviously has tremendous expertise in this area as her treatment was simple and effective. And I did not have to go through a lot of tests.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ryan B – Oct 24, 2019
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After suffering with constant stomach issues I was treated by Dr. Shustina. Her approach was excellent and has yielded amazing results with my stomach issues being fully resolved
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lenny – Oct 23, 2019
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Dr. Shustina is a consummate professional. She listens to my problems, asks pertinent questions and recommends a course of treatment. She follows-up with e-mails and/or telephone calls to make sure that the treatment is working. Furthermore, she is always available for any questions that I may have. The bottom line is that I feel much better than I have felt in years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Louis W. – Oct 23, 2019
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She is not friendly at all. I had surgery and she came in late she acted like she have no idea why I was there. She started flipping through the chart. She does not explain anything to you , After surgery I asked the Nurse if the doctor was going to come in to talk to me and she said no she does NOT do that . The office would call me at home. I have never had a Doctor act this way ever. I was sick after and had to go to ER. If you call the office you never get a person .
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
ERNESTINE HOYT in Bennington, VT – Mar 21, 2016
We are very sorry you had a negative experience... Read More
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About Me

biography

Dr. Alexandra Shustina, DO is a gastroenterologist in New York, NY and has over 15 years of experience in the medical field. She graduated from New York Institute of Technology College of Osteopathic Medicine in 2006. She is affiliated with Wyckoff Heights Medical Center. She is accepting new patients.
  • Gastroenterology

  • Integrative Medicine

  • Functional Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Garden City Hospital

    Fellowship Hospital
  • St Vincent's Hospital & Center Ny

    Residency Hospital
  • St Vincents Midtown Hospital

    Internship Hospital
  • New York University

    Undergraduate School
  • New York Institute Of Technology College Of Osteopathic Medicine

    Medical School, 2006
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Russian

Dr. Shustina is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Practice

    Nyc Health Hospitals / Harlem506 Malcolm X Blvd New York, NY 10037
    1
    Bronson Gastroenterology601 John St Ste M-302 Kalamazoo, MI 49007
    2

    Affiliated Hospitals

    • Wyckoff Heights Medical Center

      374 Stockholm St
      Brooklyn, NY 11237

      How patients felt about the care they received at this hospital.

      76%
      Patients said they were given information about recovering at home

      8% lower than the national average

      70%
      Patients said that doctors always listened to them and explained things well

      6% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality