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Dr. Alice Chu, MD

Dr. Alice Chu, MD

Pediatric Orthopedic Surgery*
(973) 891-2322

Dr. Alice Chu, MD is a pediatric orthopedic surgeon in West Orange, NJ. She is affiliated with medical facilities such as Cooperman Barnabas Medical Center and Morristown Medical Center. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 36 reviews 4.1 Star Rating (36 reviews)
(973) 891-2322
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Accepting New PatientsTelehealth AvailableSecure Call
375 Mount Pleasant Ave
West Orange, NJ 07052

Brought to you by and on staff at

Cooperman Barnabas Medical Center

Locations

Orthopedic Institute of New Jersey

Orthopedic Institute of New Jersey375 Mount Pleasant Ave West Orange, NJ 07052
1
(973) 891-2322

Care Philosophy

"For my entire career, I've looked for training opportunities that span across disciplines so I can have the perspective to deal with complex conditions. In neuromuscular cases, there is a bigger story than can be ex..."

- Dr. Alice Chu, MD

At a Glance

  • Area of Expertise • Dr. Chu specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital • America's 100 Best Hospitals Award™ See hospitals

More Pediatric Orthopedic Surgery Specialists at Cooperman Barnabas Medical Center

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Dr. Chu's Reviews

Likelihood to recommend Dr. Chu

4.1
36 ratings, 13 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Dr. Chu is a great orthopedic surgeon. She excised a mass from my 4 year old sons finger and did a wonderful job. 6 months post-op results show that there is no more mass and finger deformity is fixed. She was honest, caring and very professional.
What went well
No results
What could be improved
No results
Helpful
Apr 13, 2018
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Dr. Chu is an orthopedic surgeon that I have relied on for two fractures. One of these fractures was a complex fracture that required surgery. I had no difficulties post-surgery and have recovered 100%. She has also gone out of her way to help me when I required a second opinion on a fracture or other injury of the sort
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
New York, NY – Feb 20, 2018
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We have had a wonderful experience with Dr. Chu. She is an excellent surgeon and a very caring doctor who goes above and beyond to help her patients. I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Silvia F. in New York, NY – Jan 02, 2018
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We have had a great experience with Dr. Chu. She is attentive, patient, has great beside manners, and is a top notch surgeon. Highly recommended.
What went well
No results
What could be improved
No results
Helpful
Los Angeles, CA – Jun 17, 2017
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Dr Chu is an amazing doctor!! Her skill, professionalism and bed side manner are perfect!! She cared for both of my children, several times and each time I was confident they were in the best hands. I'll recommend Dr Chu to everyone I know. I've started already. =)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Staten Island, NY – Jun 16, 2017
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Dr. Chu is a really great doctor. When my daughter injured her wrist playing volleyball I was extremely worried she would never be able to play again and being a helicopter mom I couldn't help but ask a million questions and being a New Yorker maybe also a tad bit... emphatic. Dr. Chu initially seemed to be reserved but when she patiently answered my 100th call and explained the care of the cast to me over and over I began to realize that she cares about her patient... and their moms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jun 16, 2017
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Dr. Chu is highly recommended for her expertise and prompt attention to patient concerns
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Surjya in New York, NY – Jun 07, 2017
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Lovely demeanor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Betty in Union, NJ – Jun 07, 2017
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We had a great experience with Dr. Chu! She is quick, efficient and definitely knows what she is doing. I was a mess after we were given the referral by our pediatrician but she was so reassuring I was quickly at ease. She took great care of our two-year old daughter - will definitely be recommending her to our friends...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Brooklyn, NY – Jun 07, 2017
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Very caring and helpful
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Livingston, NJ – May 23, 2017
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Dr. Chu did a great job on my daughter's arm. My brother in law is an orthopedic surgeon and even he was impressed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Fred S in NY, NY – Aug 24, 2016
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My 14 year old daughter presented with enlarged thigh muscles on one leg. Dr Chu suspected a tumor. Both Dr Chu and Lisa her office manager spent hours on the phone with my insurance company to get approval for an MRI. She did not have a tumor and Dr Chu recommended a neurologist and genetics specialist. They helped facilitate getting appointments with these specialists. Dr Chu also emailed me on two occasions. She was knowledgeable and proactive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Diane in Staten Island, NY – Jul 04, 2016
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I had horrible experience just trying to get appointment w/ her. She is VERY unprofessional & has terrible availability, so my first appointment was month in advance. Her office called to cancel the appointment two days prior to the appt, stating she had an emergency. I rescheduled for a few more weeks later, again due to lack of availability. The office just called to cancel again, stating emergency. She wasted 2 months of time and inconsiderate of working people who can't take off easily.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Angry_Mom in New York, NY – Jun 07, 2016
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About Me

care philosophy

For my entire career, I've looked for training opportunities that span across disciplines so I can have the perspective to deal with complex conditions. In neuromuscular cases, there is a bigger story than can be explained by a single subspecialty....read more

  • Pediatric Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Lenox Hill Hospital

    Residency Hospital

  • Rutgers New Jersey Medical School

    Medical School
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
- 
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Affiliated Hospitals

  • Cooperman Barnabas Medical Center

    94 Old Short Hills Rd
    Livingston, NJ 07039
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback

  • Morristown Medical Center

    100 Madison Ave
    Morristown, NJ 07960
    Recipient of 55
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality