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Dr. Amber Hayes, MD

Dr. Amber Hayes, MD

Family Medicine*

Dr. Amber Hayes, MD is a family medicine physician in Sparks, NV. She is affiliated with medical facilities such as Northern Nevada Medical Center and Northern Nevada Sierra Medical Center. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 22 reviews 4.1 Star Rating (22 reviews)

Northern Nevada Medical Group - Vista

5265 Vista Blvd Bldg B Sparks, NV 89436
Telehealth available

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Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

4.1
22 ratings, 8 with a written review
5 star
77%
77%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
23%
23%

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Great Doctor -dr. amber hayes
Dr. Amber Hayes she's Adorable take care of me n my kids .listening to my illness she's care of me my children
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
good doctor dr. amber hayes – Aug 19, 2022
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Dr Hayes has been my primary care doctor for years. She has always been friendly and listens to me about my concerns. She is now at Northern Nevada Medical Group.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Celtdad – Mar 06, 2021
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Best doctor around
What went well
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jan 22, 2021
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Dr Hayes is patient, kind and always interested. She never makes you feel like you are taking up her time and is through in her appointment.
What went well
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lisa – Nov 20, 2019
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Have never met Dr Hayes. Her Physician's Assistant always met with my spouse and me. At a 4:00 o'clock appointment, she entered the room and instead of greeting us she said "I hope you're not going to cry, everybody cried today!" At another appointment, she addressed the nice lady who took our vitals and scolded her three times about the stool at the computer being too low. Scolding a co-worker in front of patients was inappropriate. Both instances were unprofessional. We have changed doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Reno, NV – Aug 06, 2017
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Dr Hayes listens, makes recommendations and works with me to find a good plan of treatment. Her schedule is booked far in advance - which is a testimony to being a good doctor - but I am always able to get in to see the Nurse Practitioner same day, or next day if I can't wait for Dr. Hayes. The downside is going through Renown central telephone service - I don't like dealing with that group of employees!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Lynn C in Reno, NV – Apr 05, 2016
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She is an outstanding Doctor very caring takes the time to answer all you questions and very knowledgeable I just love her as my Doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jen in Sparks nv. – Mar 22, 2016
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Waited a long time for an appointment, then the day before she cancelled, not once but several times. Time to find someone who I can trust.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
5 others found this helpful
Helpful
Whittier, CA – Dec 29, 2015
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Nevada, Reno School Of Medicine

    Residency Hospital, 2010
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Northern Nevada Medical Group - Vista

Northern Nevada Medical Group - Vista5265 Vista Blvd Bldg B Sparks, NV 89436
1

Affiliated Hospitals

  • Northern Nevada Medical Center

    2375 E Prater Way
    Sparks, NV 89434
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Northern Nevada Sierra Medical Center

    6500 Longley Ln
    Reno, NV 89511
  • Renown Regional Medical Center

    1155 Mill St
    Reno, NV 89502
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    74%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality