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Dr. Amy Hix, MD

Dr. Amy Hix, MD

Family Medicine*
25+ years of experience

Dr. Amy Hix, MD is a family medicine physician in Cookeville, TN and has over 25 years of experience in the medical field. She graduated from University of Tennessee College of Medicine in 1998. She is affiliated with medical facilities such as Ascension Saint Thomas River Park and Cookeville Regional Medical Center. She is not accepting new patients.

4.3 Star Rating
Based on 37 reviews 4.3 Star Rating (37 reviews)

Practice

120 Walnut Commons Ln Ste D Cookeville, TN 38501
Telehealth available

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Patient Favorite Award

Dr. Hix is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Hix's Reviews

Likelihood to recommend Dr. Hix

4.3
37 ratings, 22 with a written review
5 star
76%
76%
4 star
5%
5%
3 star
3%
3%
2 star
5%
5%
1 star
11%
11%

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No one better!
Dr Hix and her staff are amazing. Scheduling an appointment was effortless, and there was no waiting when I arrived for my appointment.The staff are all remarkable and personable. The care I received was second to none. I highly recommend Dr. Hix and her entire practice to anyone who is looking for a caring and devoted physician and staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mike Norman – Aug 30, 2024
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Always stops to hear me
She asked about how I feel, how things are going.. She makes it feel like she hears me.I have depression and anxiety so this is important. She helps with the meds and refills and up to date other stuff too. And alway with a smile and a sense of humor..
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 01, 2024
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Amy is great!
Not only is Amy a top-notch physician, she is a very friendly and helpful doctor, who gets me in and out quickly. She makes going to the doctor a little less stressful. And her team are excellent at what they do, from taking my blood pressure to billing me. I'll have her as a doctor as long as she practices.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Crystal Bean – Jun 05, 2024
So glad to hear your positive feedback! Thank you... Read More
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My mom was in the hospital and Dr Hix supposedly saw her three times. She has found a way to bill patients where they have a copay directly to her. We received a bill for $105 separate from the hospital bill. She is not a specialist she deals in general family practice. The copay on our insurance is for a specialist and she is far from that. It’s sad to know that everything is about more money. She should not be able to bill this way. Of all the times in the hospital, this is the first time to ever receive a bill for copays. If she has to go to the hospital again, I will request that Dr Hix not be her physician or I will take her to a different hospital.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Poston – Apr 11, 2024
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Disrespectful
The staff and nurses were amazing. Dr. Hix was not! She was so disrespectful and un empathetic to me and unwilling to help in any way. Not to mention the rudeness and saying I don’t know what you want from me I was like care help me find out what’s wrong all I got was I don’t know what to do for you and dismissed me like I was nothing I ended up walking out in tears!!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Kristy – Mar 09, 2024
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Dr Hix and staff
I love Dr. Hix and her staff. They are very professional and care about their patients! I recommend them highly!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Teresa – Oct 23, 2023
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Awesome office
It seems that no matter what kinda of day or problems I have Amy and staff have me leaving with a smile and confidence in them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Frank G – Sep 21, 2023
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Good Doctor and staff
Friendly staff and Doctor. They take time to explain things to you. Very through.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 24, 2023
Thanks for the great feedback! We will be sure to... Read More
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Excellent experience
10 out of 10 Impressed with the staff and Dr. Hix. Very professional and knowledgeable. Would highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Paul – Jun 28, 2023
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Dr. Hix is a good doctor, I feel at ease with her.
Dr. Hix is easy to talk with for all my medical conditions. She is awesome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Maria Rojas – Feb 07, 2023
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New system leaving patients uncared for
This review is more about Ascension’s new scheduling system and the office’s unwillingness to correct their own mistakes. After our family physician retired, we called months ago to establish care with Dr. Hix. We were explicitly told she was accepting new patients (especially bc this was the group taking over for our retired physician). We received a call THE DAY BEFORE our long awaited scheduled appointment to inform us Dr Hix is not, and has not been for many months, accepting new patients. Instead of honoring their mistake, they rudely informed us “all they could do was say they were sorry.” In healthcare, this is unacceptable. Patients in need of monitoring or medications need adequate time to make appointments OR for these physicians to own these mistakes. Disappointed with the level of professionalism from this office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Jan 09, 2023
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Dr. Hix is thorough, competent, knowledgeable, easy to talk with. My questions were answered, concerns addressed. Plus, her office staff was as always, the best, I always feel comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jen Fishler – Feb 17, 2022
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I have multiple health issues and Dr. Hix oversees my general health to ensure all the meds I take are not adversely affecting my overall wellbeing. She and her staff make sure my meds are kept up to date with the pharmacy and handle any minor problems that may arise. She has recommended a few vaccines to address past health issues to keep me in good health, and they all are very interested in keeping me well. The staff are always helpful and very friendly which makes visits to the office a great experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Tyler – Feb 12, 2022
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Always the best care
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Crissy Dunn – Jan 27, 2022
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Takes time to talk to you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 02, 2021
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Dr Hix and her staff are very thorough. She listens to you before making a diagnosis and asks you questions during your examination. She is awesome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pat Goff – Oct 06, 2021
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Dr Hix listens to any concerns I may have she is very knowledgeable. Doesn’t hesitate to recommend a specialist if needed. I trust Dr Hix with all my health care needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kbohannon – Sep 30, 2021
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We did televisit, but like always Mrs Hix is a wonderful doc!!! She is ready at the drop off a hat to treat me according!!! Talks to me about everything to help my chances etc
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TKrby – Sep 10, 2021
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She is thorough and professional. I was referred for the 1st Covid 19 immunizations, my blood sugar dropped under her care, and she sees me generally close to appointment times. Her staff is excellent with great follow-up on lab results, how you are feeling after treatment, and text/e-mail appointment notification. I have recommended her to friends.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Pat – Aug 01, 2021
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Dr Hix and her staff is very professional but yet very nice and friendly which means a lot to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 31, 2021
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About Me

biography

Dr. Amy Hix, MD is a family medicine physician in Cookeville, TN and has over 25 years of experience in the medical field. She graduated from University of Tennessee College of Medicine in 1998. She is affiliated with medical facilities such as...read more
  • Family Medicine

  • Hospital Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Greenville Memorial Medical Center

    Internship Hospital, 1999
  • University Of Tennessee College Of Medicine

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Hix is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Fall Creek Medical Management P.C.120 Walnut Commons Ln Ste D Cookeville, TN 38501
    1

    Practice

    Office501 Great Circle Rd Ste 200 Nashville, TN 37228
    2

    Affiliated Hospitals

    • Saint Thomas Highlands Hospital

      401 Sewell Dr
      Sparta, TN 38583

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      1% higher than the national average

      83%
      Patients said they always received help quickly from hospital staff

      12% higher than the national average

      View all patient feedback
    • Cookeville Regional Medical Center

      1 Medical Center Blvd
      Cookeville, TN 38501
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Ascension Saint Thomas River Park

      1559 Sparta St
      McMinnville, TN 37110
      Recipient of 2
      hospital awards

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality