background
background
Dr. Andrew Hong, MD

Dr. Andrew Hong, MD

Urgent Care Medicine*
20+ years of experience

Dr. Andrew Hong, MD is an urgent care medicine specialist in San Juan Capistrano, CA and has over 20 years of experience in the medical field. He graduated from Loma Linda University School of Medicine in 2001. He is accepting new patients and telehealth appointments.

5 Star Rating
Based on 56 reviews 5 Star Rating (56 reviews)

Practice

31001 Rancho Viejo Rd Ste 200 San Juan Capistrano, CA 92675
Telehealth available

Make an Appointment

At a Glance

  • Area of Expertise
    Dr. Hong specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Hong's Reviews

Likelihood to recommend Dr. Hong

5.0
56 ratings, 52 with a written review
5 star
100%
100%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

I looked up his rating ahead of my appointment time and saw he had 55 5 star reviews so I was like, let's see what this is all about. From the outset of my appointment, I knew right away why he is so popular. So kind, caring, attentive, not in a rush and covers the bases. I was going through a stressful situation and he covered the bases of stuff I should have mentioned but didn't because I was stressed out and he brought up all the right things and was really just a great doctor. I will absolutely return to this urgent care for any other urgent needs.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Tim S – Feb 06, 2025
×Post a ResponseAre you Dr. Hong?
Great service
He was very friendly, professional and communicative.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 16, 2024
×Post a ResponseAre you Dr. Hong?
Urgent Care Visit
He was very engaged in listening to me and I felt like he really cared about me eventhough I had never met him
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 06, 2024
×Post a ResponseAre you Dr. Hong?
Shoutout to Dr Hong & Staff
My 5 year old granddaughter had an earache and was in terrible pain and crying. The nurse moved us from the waiting room into a private room within minutes and gave my granddaughter an icicle pop to soothe her pain and calm her down. This was very caring and comforting for my granddaughter. Dr Hong was very professional and diagnosed immediately after thorough examination. Despite going to the urgent care for a situation that was worrisome, stressful and anxious, the entire visit turned out to be a positive and enjoyable experience. Soon after taking the medication prescribed by Dr. Hong, our granddaughter is happy and singing right now!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adele – Nov 19, 2023
×Post a ResponseAre you Dr. Hong?
Dr. Andrew Hong - Thank You
Dr. Hong is a good listener and very attentive to patient needs. He genuinely cares about his patients. Thank You.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 06, 2023
×Post a ResponseAre you Dr. Hong?
Urgent Care visit
I appreciate how quick and easy it was to visit Urgent Care. The staff are very nice. I felt that I was listened to by Dr Hong.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 13, 2023
×Post a ResponseAre you Dr. Hong?
He was thorough and concise and took the time to explain conditions for us and answer all our questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alfredo Cardenas – Jan 04, 2023
×Post a ResponseAre you Dr. Hong?
Very kind and Professional
Excellent doctor… catering and compassionate!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane – Jul 01, 2022
×Post a ResponseAre you Dr. Hong?
Caring Doctor
Very engaging and personal experience.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 26, 2022
×Post a ResponseAre you Dr. Hong?
Even though I know he's so busy with patients and all the Covid testing he was so nice! More than nice. He was caring and considerate and answered all my questions and I really think highly of him. This was our first and only visit together.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 08, 2022
×Post a ResponseAre you Dr. Hong?
Very good diagnostician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa O. – Nov 30, 2021
×Post a ResponseAre you Dr. Hong?
Dr. Andrew J. Hong was absolutely a breath of fresh air! He was courteous, inquisitive, responsive, patient, gentle, caring, charismatic, tactful. We could tell he was born to be a doctor because he enjoyed doing his job! He left us feeling at ease and comfortable assuring us our condition was clearly mendable but without disregarding our concern for it. He is the Ritz Carlton of doctors because we felt like we were treated with the utmost care and respect. With me, he covered all his bases with my medications so that if one didn’t work, I’d have a back-up which was very forward thinking of him. And with my husband, he focused and concentrated so intently on placing the glue strips on his cut just right and in a perfect straight line. I wish I had a level to show you how perfectly aligned it was!! On our way home, we couldn’t stop talking about him and will seek him out to be our doctor. Thank you Dr. Hong! You’re the best. ??????
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shirley – Oct 21, 2021
×Post a ResponseAre you Dr. Hong?
He’s has that calm and kind demeanor and takes time to explain things.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
JMO – Sep 29, 2021
×Post a ResponseAre you Dr. Hong?
Emergency visit he sent me onto Saddleback emergency I was totally anemic my eyelids were very pale remove I was white and my blood pressure was extremely low I was at the emergency room two weeks before and asked for a blood test because I felt terrible I was with a different doctor and he said I would have to wait and go to my regular doctor at that time I was severely anemic and had fainting spells and could have really been injured i’ll because of a simple blood test I had no idea I was anemic and my blood pressure went so loe
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Beverly Robertson – Aug 20, 2021
×Post a ResponseAre you Dr. Hong?
Dr Hong is extremely caring, compassionate, and personable. Grateful for the care he provided.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sean – Aug 03, 2021
×Post a ResponseAre you Dr. Hong?
Dr. Hong was very nice. Listened to my concerns and answered all my questions. The staff was very nice and helpful. I highly recommend this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lauren – Jul 17, 2021
×Post a ResponseAre you Dr. Hong?
Dr Hong is very personable, caring and knowledgeable. I would definitely recommend him to patients needing Urgent Care.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 16, 2021
×Post a ResponseAre you Dr. Hong?
Dr. Hong was very helpful and informative with my situation. He took his time to explain things and my options until (I felt) he knew I was understanding what he was saying. he seems like a very caring person. He also followed up with my lab results just like he said he would.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 15, 2021
×Post a ResponseAre you Dr. Hong?
Great Doctor! Took time to listen to my concerns and answered all my questions. I didn’t feel rushed out of the office.
What went well
No results
What could be improved
No results
Helpful
Irina – Jul 10, 2021
×Post a ResponseAre you Dr. Hong?
Pleasant and awesome doctor who genuinely listens and cares patients like me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
TERESITA HERNANDO – May 30, 2021
×Post a ResponseAre you Dr. Hong?

Leave a review

How was your experience with Dr. Hong?

About Me

biography

Dr. Andrew Hong, MD is an urgent care medicine specialist in San Juan Capistrano, CA and has over 20 years of experience in the medical field. He graduated from Loma Linda University School of Medicine in 2001. He is accepting new patients and telehealth appointments.
  • Urgent Care Medicine

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loma Linda University School Of Medicine

    Medical School, 2001
American Board of Medical Specialties®
American Board of Family Medicine
Family Practice
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

MemorialCare Medical Group Inc.31001 Rancho Viejo Rd Ste 200 San Juan Capistrano, CA 92675
1
Irvine Walk-In Laboratory14150 Culver Dr Ste 100 Irvine, CA 92604
2

Practice

Memorial Prompt Care Medical Group Inc.9122 Adams Ave Huntington Beach, CA 92646
3

Practice

MemorialCare Medical Group Fountain Valley11420 Warner Ave Fountain Valley, CA 92708
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions