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Dr. Anna Burgess, MD

Dr. Anna Burgess, MD

Family Medicine*
10+ years of experience

Dr. Anna Burgess, MD is a family medicine physician in Jackson, TN and has over 10 years of experience in the medical field. She graduated from HOLY FAMILY COLLEGE in 2011. She is affiliated with Jackson-Madison County General Hospital. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 12 reviews 3.7 Star Rating (12 reviews)

Practice

2863 Highway 45 Byp Jackson, TN 38305
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Burgess specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Burgess' Reviews

Likelihood to recommend Dr. Burgess

3.7
12 ratings, 8 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Trustworthy, empathetic, & knowledgeable doctor
She and Whitney Wright, FNP are a great team, and I personally feel like they go above and beyond on when giving patient care. I like that I see both of them alternating well-checks. The communication between them is excellent. Dr. Burgess is a rare find for a physician. Some don’t have the time to listen and address issues- she does. She listens with empathy, studies the latest research on diseases and treatments, she is proactive in that she prioritizes disease prevention, and does not over prescribe for illnesses when unnecessary. If you’re looking for a doctor to give you a drug for every symptom, she is not the one. She will order appropriate diagnostics including imaging and lab work when necessary to discover root causes, and it not above referrals to specialists when needed. She expects you to take control of your health within your own capabilities as well. I appreciate professionalism and kindness of the Burgess team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brittney Jones – Mar 31, 2025
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Worst experience I ever had I wanted to just walk out will never go back to her
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Martha Curtright – May 18, 2024
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Dr. Burgess is the best Primary Care Physician I have ever worked with. I have a variety of health care needs & specialists. She takes her time not to miss any specifics & always eager to communicate with my other Drs so that I can get the best care. Dr. Burgess is rare in that she is not a medicine pusher. I have found that her goal is to find & fix the problem, instead of treat the symptoms & that is so refreshing to have a doctor who shows her genuine care about your health. She is extremely knowledgeable in all areas, but it also not cocky in that she is honest when a referral is needed, to be sure you get all the care you need. Did I mention she is cute and sweet as a button?! I have since had my parents and all family members switch to her as their PCP.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gracie – Sep 25, 2021
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I love Dr. Burgess and everything about the Jackson Clinic! The clinic is easy to get to, has close & convenient free parking, the staff is friendly and helpful, and they have their own lab right there on site. They offer a patient portal for quick and easy access to my records. Dr. Burgess is kind and patient. She listens to me and asks questions to help me clarify my needs. She has a wonderful staff who are all just so nice and helpful. I drive over 50 miles to go to this clinic and have Dr. Burgess as my doctor. I am so happy to have her as my doctor and absolutely trust her guidance and medical advice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nancy – Sep 22, 2021
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The Best ! Dr Burgess is caring & dedicated to her patients. A “real” physician. Jackson Clinic does it all.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Terri – Sep 21, 2021
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The Jackson Clinic is very efficient, clean, easy to get to, easy to park, and has lab right there on site. The staff is friendly, prompt, and easy to work with. Dr Burgess is a wonderful doctor. She listens, responds appropriately, and explains things well. She is very calm, yet responsive to your needs. Test results are posted promptly and the clinic has user-friendly online access for patients. I am so very pleased with her care and expertise!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sara G. – Sep 21, 2021
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I have never felt so disrespected by a ‘doctor’. She was more interested in expressing how offended she was at me questioning her medical practice than helping me. Apparently ‘Dr.’ Burgess only treatment for any condition is antidepressants. So if you want to be a lab rat for her ‘genius’ ‘depression’ therapy, because that’s the only diagnosis she will offer; then give her a try. But don’t dare question her methods because if you weren’t depressed when you went in you will be when you leave.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
I must be depressed in Jackson, TN – Oct 26, 2018
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The most awful health provider I have ever been to. She would shake her head the entire time I was explaining my situation like she wasn’t listening and caused me to hurry to try get out what I was saying. I just moved from a different state and need to reapply for fmla that my old dr had previously granted me for my medical condition. She told me she has never granted fmla for my issue and will not and that I can’t just walk in on the first visit and expect that very rudely. I will not be back
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 30, 2018
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About Me

biography

Dr. Anna Burgess, MD is a family medicine physician in Jackson, TN and has over 10 years of experience in the medical field. She graduated from HOLY FAMILY COLLEGE in 2011. She is affiliated with Jackson-Madison County General Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Holy Family College

    Medical School, 2011
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Jackson Clinic PA2863 Highway 45 Byp Jackson, TN 38305
1

Practice

Office87 Murray Guard Dr Ste B Jackson, TN 38305
2

Affiliated Hospitals

  • Jackson-Madison County General Hospital

    620 Skyline Dr
    Jackson, TN 38301
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality