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Dr. Antonio Serna IV, MD

Dr. Antonio Serna IV, MD

Gastroenterology*

Dr. Antonio Serna IV, MD is a gastroenterologist in San Antonio, TX. Dr. Serna IV has extensive experience in Pancreatic Disease, Esophageal Disorders, and Liver Disease. He is affiliated with medical facilities Methodist Hospital and Baptist Medical Center. He is not accepting new patients.

3.9 Star Rating
Based on 36 reviews 3.9 Star Rating (36 reviews)

San Antonio Gastroenterology Associates

520 E Euclid Ave San Antonio, TX 78212
Telehealth available

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Dr. Serna IV's Reviews

Likelihood to recommend Dr. Serna IV

3.9
36 ratings, 20 with a written review
5 star
61%
61%
4 star
11%
11%
3 star
3%
3%
2 star
8%
8%
1 star
17%
17%

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First appointment was great. Very professional
All staff from entry to finish were extremely professional, competent and delightful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Don't remember specific names except to Dr.Serna, – Feb 14, 2024
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Doesn’t Manage Schedule Well
Appointment was at 9:15, was told to be there early to fill out paperwork. Got there early and was done with all paperwork before 9:15. Waiting room was packed and didn’t even see the doctor until 10:40. He spent 5 minutes listening and then sent me to another waiting room for a take home packet and to get scheduled for a colonoscopy. Took until 11:15 for me to finally get everything, which made me late to a work call.He seemed friendly enough, but I don’t have time for doctors that don’t know how to respect their patient’s time.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
Helpful
Jan 06, 2024
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Wait time
Dr. Serna is good. The scheduling department needs to schedule better. My appointment was at 3:30 and they said to be there 30 minutes before. I got there early. Signed in and didn’t see the doctor until after 5 pm.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Hawkins – Aug 16, 2023
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He's the best!
He is a great doctor who really cares about you and your health needs. Answers all your questions and follows up with you to make sure everything is okay after treatment. A very competent, pleasant, and empathetic doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marsha Robinson – Jul 12, 2023
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Amazing doctor with wonderful bed side manners. Made me feel very comfortable and answered all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lori Flores – Sep 19, 2022
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El Dr.Serna es muy amable y muy profesional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Isabel Bernal – Aug 06, 2022
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Made me feel very comfortable about the procedure.
A very competent, pleasent, and empathetic doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Casey satisfied patient – May 11, 2022
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Dr Serna is always ver helpful. He always shows he cares for his parents
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dora perez – May 11, 2022
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Listens and is very caring
As always, Dr. Serna listens and is very understanding of the problem. He seems to care about you and wants to help make you feel better. I’ve been seeing him for many years. He has performed several colonoscopies and EGD’s on my husband and myself. My husband and I think he is wonderful.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Laura Gunn – May 11, 2022
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Doctor Serna was very thorough in his analysis of my health issues. He has made some excellent recommendations that I have begun to follow and I’m finding relief. Thank you Doctor Serna!
What went well
No results
What could be improved
No results
Helpful
Janie Zepeda – Dec 23, 2021
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Dr Serna was very informative pre-op and very professional.
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Luis Garcia – Dec 21, 2021
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The first time I met Dr Serna was at the Baptist Mission Trail hospital I had a liver biopsy and my liver started to bleed this was in 2017. Then I had a liver biopsy in 2021 and wound up at the Methodist Metropolitan hospital with a bleeding liver and again my doctor was Dr. Serna. What a coincidence, so I decided to have him be my G.I. doctor, because he has taken very good care of me. I would highly recommend him to anyone.
What went well
No results
What could be improved
No results
Helpful
Dec 20, 2021
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I was nervous about the procedure. Staff was great they explained everything that the procedure was going to be done . Everything went well. Dr. Serna was great. I was very satisfied with the care I received.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Cordelia V Gonzales – Aug 20, 2021
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I was anxious about the procedure. Staff was great they took good care of me. Everything went well. Dr. Serna was great. I was very satisfied with the care I received.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Dolores Hernandez – Aug 14, 2021
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it was good, didn’t feel a thing really geat specialist Dr Serna is ...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Delaya – Jun 21, 2021
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My visit was very pleasant and I feel grateful to of been taken care of by Dr. Serna.
What went well
No results
What could be improved
No results
Helpful
Jun 21, 2021
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Very happy and completely satisfied withy visit and treatment
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gloria Robledo – Apr 02, 2021
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He’s been great to me. Always fast responses and super nice guy.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Christian Larsen – Mar 10, 2021
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This man is an absolute monster. Rude and entitled. If you happen to have him as a doctor, I recommend you request another one.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 18, 2019
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I was in Methodist Metropolitan ICU 2 days and a normal room a 3rd. I saw Dr. Serna for 3 minutes on the 1st day, from across the room before an endoscopy, and that's it. (He stiffed me when escorted to my car.) Calling his office to set up a follow-up, staff were unhelpful and wanted me to fill out a whole new patient case. He didn't communicate with nurses and they frequently guessed at what was happening. I also had to -request- that he endoscopy my stomach since he wanted only colonoscopy.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
San Antonio, TX – Jul 04, 2018
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About Me

biography

Dr. Antonio Serna can pinpoint the exact moment he knew he wanted to be a doctor, "I was in high school and shadowed a physician for career day. We were helping people and I enjoyed the experience. That day, I knew that this is what I wanted to...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • The University Of New Mexico Health Science Center

    Fellowship Hospital
  • The University Of New Mexico Health Science Center

    Residency Hospital
  • The University Of New Mexico Health Science Center

    Internship Hospital
  • University Of Texas Southwestern Medical Center

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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  • Spanish

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Locations

San Antonio Gastroenterology Associates

San Antonio Gastroenterology Associates520 E Euclid Ave San Antonio, TX 78212
1
San Antonio Gastroenterology Associates2833 Babcock Rd Ste 100 San Antonio, TX 78229
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions