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Dr. Armand Masongsong, MD

Dr. Armand Masongsong, MD

Family Medicine*

Dr. Armand Masongsong, MD is a family medicine physician in Santa Clarita, CA. He is affiliated with Henry Mayo Newhall Hospital. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 10 reviews 4.3 Star Rating (10 reviews)

Practice

21700 Golden Triangle Rd Ste 105 Santa Clarita, CA 91350
Telehealth available

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Masongsong's Reviews

Likelihood to recommend Dr. Masongsong

4.3
10 ratings, 4 with a written review
5 star
80%
80%
4 star
0%
0%
3 star
0%
0%
2 star
10%
10%
1 star
10%
10%

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Horrible customer service
Horrible customer service. Called Thursday January 26th and I was told a nurse will call me back. I never got a call back from a nurse. I called again on Friday January 27th. I was on hold for approximately 30 minutes in total. Call log 1/26: 5:15pm 15 minutes. Call log 1/27: 3:09pm 20 minutes. 3:37pm 8 minutes. 3:46 pm 2 minutes. My daughter and I will never visit this office again.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Mike – Jan 30, 2023
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Dr. M is extremely affable, intelligent, compassionate and trust worthy. I have a short fuse with Doctors for reasons of the above mentioned. Dr. M has been our family Doctor for 20 years.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 03, 2019
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22 years ago this man saved my daughter's life. She was 2 months old and came down with a severe case of RSV and a pneumonia. she was seen by several doctors at Toledo Hospital in Toledo Ohio for several days in a row. But only to be sent home. Finally I went to Flower Hospital in Sylvania Ohio and he seen her within 20 minutes she was admitted and spent a whole week in the hospital. After that day he became our doctor until the sad day he left .Thank you Dr masongsong . Melissa &Mariah Caris
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
3 others found this helpful
Helpful
melissa hartsel in lambertville MI – Jun 23, 2017
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Dr. Masongsong is a very thorough, detailed and knowledgeable physician. His tenure as a physician has provided him many years of experience where he has not only experience treating a variety of ailments, but has also given him the opportunity to develop positive relationships with medical colleagues with expertise across the medical spectrum, through which he provides recommendations if specialists are required.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Bob Vitti in Agua Dulce, CA – Jun 13, 2017
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Flower Hospital

    Residency Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office21700 Golden Triangle Rd Ste 105 Santa Clarita, CA 91350
1

Practice

Lilly Rose Marshall Medical Corp.23501 Cinema Dr Ste 100 Valencia, CA 91355
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Office17909 Soledad Canyon Rd Ste 100 Canyon Country, CA 91387
3

Affiliated Hospitals

  • Henry Mayo Newhall Hospital

    23845 McBean Pkwy
    Valencia, CA 91355

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality