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Dr. Audrea Merchant, MD

Dr. Audrea Merchant, MD

Psychiatry*

Dr. Audrea Merchant, MD is a psychiatrist in Oak Ridge, TN. She is affiliated with Methodist Medical Center of Oak Ridge. She is not accepting new patients.

2.7 Star Rating
Based on 14 reviews 2.7 Star Rating (14 reviews)

Practice

665 Emory Valley Rd # B Oak Ridge, TN 37830

Make an Appointment

(865) 483-3434

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Merchant's Reviews

Likelihood to recommend Dr. Merchant

2.7
14 ratings, 12 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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Dr. Merchant is my son's doctor. Because of his disabilities it is necessary for me to be in attendance during his meetings with her. I have seen nothing but sensitive and gentle interactions between the two of them. She is very accommodating with scheduling. I am very pleased to have my son in her care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Coleman – Jan 04, 2025
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Excellent care
Very thorough
What went well
No results
What could be improved
No results
Helpful
Nov 04, 2024
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This evil woman dropped me as a patient while I was hospitalized in UT for mental illness. She's lazy and completely ignorant.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 01, 2024
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Dr.Fisher and Dr.Merchant both Dr
There are good vibes that come from Dr. Merchant ‘s practice she listens to every word I say and I listen to every word she says she’s a great doctor
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charles Cowan – Aug 09, 2024
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Not really sure where this negativity is coming from. I was originally with Dr. Michael Fischer, but stayed with the practice when he retired. She has done nothing but help me continue to heal and though some rough weather. I feel she genuinely cares for her patients, is there like an evil clone of her I am not aware of. She is a good psychiatrist, and I would put her up against anyone else practicing in the region.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Perkey, James R. PhD – Mar 28, 2024
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an intelligent well-learned professional
I am with Dr. Merchant since Dr. Fisher retired and left her his practice. I am quite happy with her and am surprised to find negative reviews on this site. She is competent and keeps up with new developments in the field. She is very intelligent, and once you are an established patient, she provides appointments on the telephone. I find her very caring.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Working mom – Jan 31, 2023
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extremely unprofessional
What went well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mickey Mouse – Jun 18, 2022
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Don’t Recommend
She is insensitive uncaring unprofessional indifferent and lacks compassion. Definitely in the wrong career field. Waste of time & fails to listen. Too opinionated also not on time.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Alexis L. – Apr 07, 2022
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Horrible experience! My son’s psychiatrist retired and sent him to Dr. Merchant. In the first 6 months she weened him off of the meds he had been on for years. She added a medication that prevented him from sleeping. It was disastrous!!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Feb 25, 2022
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Merchant is a substandard psychiatrist. I only saw her twice but it apparent she’s full of herself and overall doesn’t have caring doctor skills. Don’t waste time bothering to see any doctor who acts as if she can’t be bothered or really listens. Merchant writes whatever her arrogant attitude wants so she was absolutely no help to me. I was told she’s not that good but I know that for sure. They messed up all my paperwork too. It’s as if she is clueless.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Harry – Jan 14, 2022
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She’s unprofessional as if she could care less. I should have listened to other who have seen her. Looking forward to going elsewhere.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Dec 10, 2021
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She looked for a problem that was not there and ignored the context of what I was saying
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Patrick Samuel Handren – Dec 23, 2020
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Leave a review

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Know Before You Go

About Me

biography

Dr. Audrea Merchant, MD is a psychiatrist in Oak Ridge, TN. She is affiliated with Methodist Medical Center of Oak Ridge. She is not accepting new patients.

  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Depression

Locations

Practice

W. G. Walters MD PC665 Emory Valley Rd # B Oak Ridge, TN 37830
1

Affiliated Hospitals

  • Methodist Medical Center of Oak Ridge

    990 Oak Ridge Tpke
    Oak Ridge, TN 37830
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality