Dr. Ben Donovan, MD

May of 2023 my college age son complained about a mass on his testicle. We were referred to Dr. Donovan. We drove the 45 minutes to the Goodyear office and in the door walks his PA who informs us she will do the appt and if we want to see Dr. Donovan we can. After the appt, out she walks, we don't see the doctor. Jan 2024, my son still has mass and now has pain. We make an appt to see Donovan and he literally walks in the door and says, 'Yes, so the last time I saw you and felt the mass....' My son and I were shocked, he never met with my son, surely didn't feel the mass. He was just reading his chart, blowing smoke. He sat down and was sort of flippant about my son's condition, telling him that sometimes 'Nuts' just get sore. He referred to them as nuts multiple times, it was so unprofessional. I'm not a doctor but I'm pretty sure the don't just hurt for no reason. He told him to stretch?!?? We got a 2nd opinion where he was diagnosed chronic orchitis. Don't see this doctor!

Dr. Donovan provided amazing care for my son. He was straightforward, kind and personable. He’s a good communicator and really showed genuine care for our family. Also the procedure was taken care of skillfully and he was willing to answer my follow up after care questions super quickly. 100% would recommend Dr. Donovan.

Dr. Ben Donovan is an "Excellent" urologist. He treated me with respect, concern, answered all of my questions and assured that I was as comfortable as possible. His entire staff displayed a high degree of professionalism. Glad that I found this Doctor! John C. Boyer. Goodyear, AZ

At initial visit, I brought all records (extensive) of urology issues and long list of current medications. I had one test done and an x-ray. He was to call my nephrologist to consult on my care. He did not call the nephrologist. He recommended a new drug for me but failed to look at existing medications from which I was already taking that drug. He recommended a change to that drug but, again, without consulting my medication list but only after I provided verbally my medications and one had a possible interaction. We decided not to change medications. He then spoke of a procedure that was indicated from the test that was run. He did not provide x-ray or ultrasound confirmation of the procedure being needed which I then questioned. He lobbied, almost bullied that in his opinion the confirmation would not be necessary. I will not return to this doctor.

Dr. Donovan is an amazing surgeon. He has been taking care of my 3 yr old since he was a newborn. His surgery was done yesterday and my son is doing so good. I highly recommend him. He is easy to talk to and his MA Erica returns calls in a timely manner. He's simply a great doctor. Thank you so much for helping Samuel.

My 13 year old son recently had a procedure performed by Dr. Donovan. He and his staff provided the most outstanding care for him every step of the way. He is the consummate professional; a no-nonsense, highly knowledgeable physician who is warm and personable, and able to reassure even the most anxious mom-me! He has a wonderful bedside manner, and is awesome with kids. My son has had an excellent experience with Dr. Donovan, and I highly recommend him-he's the best! Thank you Dr. Donovan!

I am very pleased to have been able to work with Dr Donovan. He has been great with dealing with my daughters condition all the way from the beginning to the end which resulted in surgery. He actually took the time to listen to my concerns and take the right avenues to determine what was wrong and correcting the issue.

Very down to earth guy. He made me and my son feel at ease with my sons procedure. I would highly recommend Dr. Donovan. Great office staff also! Thanks for taking care of my family.

Very difficult to schedule and friendliness of staff is lacking.