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Dr. Ben Kieff, MD

Dr. Ben Kieff, MD

Gastroenterology*
25+ years of experience

Dr. Ben Kieff, MD is a gastroenterologist in Grand Rapids, MI and has over 25 years of experience in the medical field. Dr. Kieff has extensive experience in Pancreatic Disease. He graduated from UNIVERSITY OF MICHIGAN / ANN ARBOR in 1996. He is affiliated with medical facilities Corewell Health Greenville Hospital and Corewell Health Butterworth Hospital. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 45 reviews 3.9 Star Rating (45 reviews)

SHMG Gastroenterology - Lake Drive

4100 Lake Dr SE Ste 205 Grand Rapids, MI 49546
Telehealth available

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Dr. Kieff is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Kieff's Reviews

Likelihood to recommend Dr. Kieff

3.9
45 ratings, 27 with a written review
5 star
69%
69%
4 star
2%
2%
3 star
0%
0%
2 star
4%
4%
1 star
24%
24%

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Dr Kieff always treats my like I am the most important patient.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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He is extremely helpful and wants to help me.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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Very positive and informative
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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I was impressed with his concern and appreciated his reassurance over my problems
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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Very kind
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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Very good, professional and friendly
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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He was very knowledgeable
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Hes my go to with G I problems
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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For this yearly visit, I felt that the provider down-played the concerns that I expressed. I felt that he was more interested in the resident he had with him. I do not feel that this provider is interested in me as a unique individual.
What went well
No results
What could be improved
  • Didn't listen or answer questions
Helpful
Anonymous – Dec 03, 2022
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Good
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Good
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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Great care
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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He always listens and is willing to help me.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Dec 03, 2022
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You are just a brick in the wall...
I was charged well over $1000 more than my partner under the same insurance, having met same deductible requirements, receiving the same procedure, at the same time, at the same facility, but by a different doctor. Despite several calls (voicemail as nobody answers the phone) and even a certified letter, I was never even given the courtesy of return call let alone an explanation. Maybe the cost difference was justified, but I don't know. I received no response-NOTHING. I eventually paid it or I was going to be sent to collection- no problem communicating that! He may or may not be competent, but in my experience just concerned with billing and throughput and not true patient relationship/care. Will never use again.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Very Unhappy – Jun 29, 2022
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Thorough, amazing doctor
I came to Dr. Kieff in really rough shape. I had a prior GI dr that kept throwing steroids at me and refused to believe my c diff was recurring. I had a hard time even walking into the office. Dr. Kieff didn't step on my previous doctor's toes, but I assured him that I didn't want just a second opinion,I wanted to find a new dr. Dr. Kieff had me come back in 2 days for a colonoscopy because he said I couldn't wait a week and he was going on vacation. The week Dr. Kieff was on vacation, he and his nurse called me to check up and get new meds rolling. Everytime I see Dr. Kieff now, 8+ years later, he always comments on how bad my Crohns was. For a doctor with so many patients, him remembering and caring for my life and well being for this long,shows what kind of great doctor he is.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katie – May 07, 2022
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Dr. Kieff has done a few procedures on my husband and now on my 86 year old mom.. HE WAS AWESOME!!! He took such good care of my mom and listened and never acted like she was taking too much time! THANK YOU
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Gail Willis – Sep 20, 2021
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Sent us to Henry Ford Clinic attached to his office on Lake Dr. So unfit for diagnosis. His ego is bigger than the universe. Went to UofM #1 hospital in Michigan for proper diagnosis. Kieff's bedside manner is aweful, so is staff.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Karen Aho – Jun 09, 2021
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If you care for your Loved one move on , likes repeat business and will keep you under his care as long as possible ! Michael
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Michael – Feb 10, 2020
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Dr. Kieff has always responded to questions for me as his patient and for my husband in a very prompt manner. Feel completely comfortable relating to Dr. Kieff and his office staff as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Janet Morningstar – Feb 09, 2020
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Dr. Kieff and his staff were fantastic. They all were very calming and fun to be around, which helped a ton with nerves! I would recommend Dr. Kieff to anyone who needs gastro procedures done, especially if one tends to be more anxious about doctors appointments in general. Great guy!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
RDV in Grand Rapids, none – Aug 23, 2018
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About Me

biography

Dr. Ben Kieff, MD is a gastroenterologist in Grand Rapids, MI and has over 25 years of experience in the medical field. Dr. Kieff has extensive experience in Pancreatic Disease. He graduated from UNIVERSITY OF MICHIGAN / ANN ARBOR in 1996. He is...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Indiana University School Of Medicine

    Fellowship Hospital, 2003
  • Spectrum Health Butterworth Campus

    Residency Hospital, 1999
  • University Of Michigan / Ann Arbor

    Medical School, 1996
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Kieff is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    SHMG Gastroenterology - Lake Drive

    SHMG Gastroenterology - Lake Drive4100 Lake Dr SE Ste 205 Grand Rapids, MI 49546
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