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Dr. Benjamin Jeffcoat, MD

Dr. Benjamin Jeffcoat, MD

Ear, Nose, and Throat*
20+ years of experience

Dr. Benjamin Jeffcoat, MD is a head & neck surgery otolaryngologist in Flowood, MS and has over 20 years of experience in the medical field. He graduated from University of Mississippi School of Medicine in 2004. He is affiliated with Merit Health River Oaks. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 19 reviews 4.1 Star Rating (19 reviews)

Practice

2550 Flowood Dr Ste 303 Flowood, MS 39232
Telehealth available

Dr. Jeffcoat is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Jeffcoat specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Jeffcoat's Reviews

Likelihood to recommend Dr. Jeffcoat

4.1
19 ratings, 7 with a written review
5 star
74%
74%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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Best doctor ever
Very nice doctor, I highly recommend. I went in for a deviated septum and he was kind and well explained what the process was gonna be like to get it fixed. I had a Septoplasty and Turbinate Reduction and the procedure was awesome the whole way through. Even called me the day after checking on me. Dr. Jeffcoat is truly an awesome doctor and I couldn’t recommend him enough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hunter Wilson – Feb 06, 2025
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Amazing Doctor!!
Very kind and professional. I feel like he truly listened to me, and prescribed me medication that had me feeling better than ever in less than 2 days!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 21, 2024
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I would not recommend him to anyone. Terrible at his job. that is all i have to say.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Ruined My Life – Sep 26, 2024
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Excellent
I was a nurse in Switzerland for an ENT, Dr. Jeffcoat has a great knowledge is very professional extremely friendly, the best ENT I ever met. If I could I would give him 10 stars. I would recommend him to anyone.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Feb 02, 2024
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I didn’t see Jeffcoat but another Dr. Couldn’t tell you her name, she never introduced her self. They took me back to a room pretty quickly but then left me sitting there for 45 mins! After I asked had I been forgotten about, she came in. I told her my issue. As she rolled her eyes and grunted rudely! The staff was rude & “above” me. They did very little & didn’t hesitate to charge me almost $300! That’s with insurance. When I made the appointment, I asked how much my copay would be & she said $40. Never again!
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jan 21, 2023
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Horrible!! Staff is rude and non caring ! Dr jefcoat was a disappointment in the manner as to how he treated my 22 month old granddaughter ! Would not listen to her mother regarding the issues ! Sent her away with instructions that is she got sick again he would see her !! Well she got sick , call was made , and nurse advised that he would not see her but would call her in antibioitc! Me being the grandma BEAR!! I called a very compentient ENT he was very gracious and seen my granddaughter ! He listen , and got an X-ray of her adenoids and found that they were severely enlarged !! She is schedule for surgery next week! So Dr Jefcoat you are rude and non caring just as your staff and I would never recommend you or your practice to anyone ??
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Cindy – Jun 23, 2021
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He’s super nice and caring. He did surgery on my daughter, tubes & adneoid removal, and kept us updated the entire time she was in surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Davisa128 in MS – Aug 31, 2018
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Leave a review

How was your experience with Dr. Jeffcoat?

About Me

care philosophy

Areas of expertise: Otolaryngology (ENT), Diagnostic Audiology for All Ages, Sinus Surgery, School Age Hearing Screenings, Variety of Hearing Devices
  • Ear, Nose, and Throat

  • Audiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Mississippi Medical Center

    Residency Hospital, 2010
  • University Of Mississippi School Of Medicine

    Medical School, 2004
  • Millsaps College

    Undergraduate School, 1998
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Jeffcoat is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Mississippi Ear Nose and Throat Surgical Associates PC2550 Flowood Dr Ste 303 Flowood, MS 39232
    1

    Practice

    Office1030 River Oaks Dr Flowood, MS 39232
    2
    Merit Health Woman's Hospital1026 N Flowood Dr Flowood, MS 39232
    3

    Affiliated Hospitals

    • Merit Health River Oaks

      1030 River Oaks Dr
      Flowood, MS 39232

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality