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Dr. Benjamin Saunders, MD

Dr. Benjamin Saunders, MD

Family Medicine*
10+ years of experience

Dr. Benjamin Saunders, MD is a family medicine physician in Springfield, MA and has over 10 years of experience in the medical field. He graduated from NEW YORK Medical College in 2012. He is affiliated with medical facilities Baystate Medical Center and Baystate Noble Hospital. He is not accepting new patients.

4.8 Star Rating
Based on 21 reviews 4.8 Star Rating (21 reviews)

Baystate Neurology - Springfield - Chestnut Street

759 Chestnut St Springfield, MA 01107

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Dr. Saunders' Reviews

Likelihood to recommend Dr. Saunders

4.8
21 ratings, 22 with a written review
5 star
95%
95%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

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He Listens To You
Dr Saunders listened to me when I explained my symptoms. He asked me how I felt about different procedures and medications that I could use to help.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Lori – Jul 24, 2024
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Doctor was very attentive and understanding, as this was my very first visit.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 24, 2024
Thank you so much for taking the time to share... Read More
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My first visit, he told me he didn’t know if he could help someone like me. Despite abnormal test results, he dismissed me, yet told me to follow up. Reviews are here for a reason.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Feb 08, 2024
We are so sorry to hear about your experience.... Read More
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My first visit, he told me he didn’t know if he could help someone like me. Despite abnormal test results, he dismissed me, yet told me to follow up. Reviews are here for a reason.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Feb 08, 2024
We are sorry to hear about your experience. We... Read More
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No complaints! Dr Saunders was very informative. And kind.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Jan 21, 2024
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Very professional, easy to understand and deal with.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 09, 2024
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Dr. Saunders was extremely attentive to all I had to say and provided additional insight into existing problems.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jan 03, 2024
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Dr. Saunders was professional, knowledgeable and approachable.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 26, 2023
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Was forgotten in the waiting roomwaited over half hour to be called in and then waited an additional ten minutes so medical assistant could take vitals AFTER my appointment
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 28, 2023
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Doctor took the time to answer all questions, very compassionate and warm
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 22, 2023
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This was my 1st visit to *Dr. Saunders; as my long time neuro retired. I felt very comfortable & he was very knowledgeable. I'll definitely stay w/him.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 21, 2023
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Dr. Saunderson is the very professionalism polite listens very carefully to my concerns. He is an wonderful asset to your facility. He is top notch, the best Neurologist in this state, I would highly recommend him to everyone and anyone he listens to my concerns. He read read my chart before I was even there I reach out to the portal he's there. I reach out to the phone he's there he's very pleasant, well groomed, and very respectful to me, I would never see anybody else but him he is truly truly an asset to your facility if he could receive a in the ward. Please give them one because he's the best. Thank you [...]
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 16, 2023
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*Dr. Saunders is quite knowledgeable and helpful and staff are always courteous and kind.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Aug 07, 2023
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Everyone in this office treats patients with respect and friendliness.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 26, 2023
We are so happy to hear you received such a... Read More
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Good
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jul 26, 2023
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Very satisfied.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – May 30, 2023
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Dr Saunders staff was very courteous and helpful.
What went well
No results
What could be improved
No results
Helpful
Feb 26, 2023
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I had a wonderful experience They are a great team to have on my side. Thank you.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous – Feb 16, 2023
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Dr. Sanders was very good explaining everything to me of my medicine and especially some that I shouldn't of been on from previous doctor. That was counteracting my other medication. He has my upmost respect, and I am thankful that I got transferred to Doctor Sanders I know have so much faith in doctor Sanders. He is absolutely wonderful and an asset to Baystate Medical Center. Thanks so much for having me transferred to Dr Saunders
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous – Feb 16, 2023
Thank you for taking the time to leave such a... Read More
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This was my 1st visit to this office. Everyone I dealt with was friendly, courteous and very knowledgeable. I'm very pleased to have this group helping me.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Anonymous – Feb 16, 2023
Thank you so much for taking the time to share... Read More
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About Me

biography

Dr. Benjamin Saunders, MD is a family medicine physician in Springfield, MA and has over 10 years of experience in the medical field. He graduated from NEW YORK Medical College in 2012. He is affiliated with medical facilities Baystate Medical Center and Baystate Noble Hospital. He is not accepting new patients.
  • Family Medicine

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York Medical College

    Medical School, 2012
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Baystate Neurology - Springfield - Chestnut Street

Baystate Neurology - Springfield - Chestnut Street759 Chestnut St Springfield, MA 01107
1

Affiliated Hospitals

  • Baystate Noble Hospital

    115 W Silver St
    Westfield, MA 01085

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality