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Dr. Bertrand Tuan, MD

Dr. Bertrand Tuan, MD

Hematology*
35+ years of experience

Dr. Bertrand Tuan, MD is a hematologist in San Francisco, CA and has over 35 years of experience in the medical field. Dr. Tuan has extensive experience in Pancreatic Neoplasms, Renal Neoplasms & Resection, and Gastrointestinal Neoplasms. He graduated from Albert Einstein College of Medicine in 1985. He is affiliated with medical facilities such as CPMC Van Ness Campus and CPMC Mission Bernal Campus & Orthopedic Institute. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 12 reviews 3.4 Star Rating (12 reviews)

Practice

2100 Webster St San Francisco, CA 94115
Telehealth available

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Hospital Highlight

Dr. Tuan is affiliated with Novato Community Hospital Novato, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Tuan specializes in the areas of Hematology, Internal Medicine & Medical Oncology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Tuan's Reviews

Likelihood to recommend Dr. Tuan

3.4
12 ratings, 5 with a written review
5 star
42%
42%
4 star
25%
25%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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His office won’t return calls to schedule
Left phone messages 3 days in a row, no response.
What went well
No results
What could be improved
No results
Helpful
Mar 21, 2024
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Dismissive Doctors
Doctor was extremely dismissive. Did not have any patient bed side manner nor did it feel like he wanted to help or figure out the case. Felt I was just another billable hour, should say 15 mins.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 29, 2023
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It is so incredibly difficult to get an appointment with him. I had asked the doctor to get treatment and he said it wasn’t needed, and kept telling us to wait until things progressed. I went to a new doctor and got on medicine immediately and my cancer has slowed!!!
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jul 02, 2020
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Dr. Tuan took a lot of time explaining CLL lymphoma to my husband and I, and the options for treatment etc. We feel extremely comfortable with him in charge of my husband’s CLL lymphoma.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Melody Scott – May 04, 2020
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He wa very unconcerned about patients care and overall condition, and even admitted to being negligent in giving appropriate attention to the patient.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Feb 01, 2016
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How was your experience with Dr. Tuan?

About Me

biography

Dr. Bertrand Tuan, MD is a hematologist in San Francisco, CA and has over 35 years of experience in the medical field. Dr. Tuan has extensive experience in Pancreatic Neoplasms, Renal Neoplasms & Resection, and Gastrointestinal Neoplasms. He graduated...read more
  • Hematology

  • Medical Oncology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albert Einstein College Of Medicine

    Medical School, 1985
American Board of Medical Specialties®
American Board of Internal Medicine®
Hematology
Internal Medicine
Medical Oncology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Cantonese

Locations

Practice

Office2100 Webster St San Francisco, CA 94115
1

Affiliated Hospitals

  • Novato Community Hospital

    180 Rowland Way
    Novato, CA 94945
    Recipient of 11
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    84%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • CPMC Van Ness Campus

    1101 Van Ness Ave
    San Francisco, CA 94109
    Recipient of 23
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • CPMC Mission Bernal Campus & Orthopedic Institute

    3555 Cesar Chavez
    San Francisco, CA 94110
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality