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Dr. Billy Carstens, DO

Dr. Billy Carstens, DO

Physical Medicine & Rehabilitation*
30+ years of experience

Dr. Billy Carstens, DO is a physical medicine & rehabilitation physician in Wellsville, NY and has over 30 years of experience in the medical field. He graduated from Midwestern University Chicago College of Osteopathic Medicine in 1994. He is affiliated with medical facilities such as Canton-Potsdam Hospital and Gouverneur Hospital. He is accepting new patients.

2.7 Star Rating
Based on 14 reviews 2.7 Star Rating (14 reviews)

Practice

243 Maple Ave Wellsville, NY 14895

Make an Appointment

(585) 593-7246

At a Glance

  • Area of Expertise
    Dr. Carstens specializes in the area of Physical Medicine & Rehabilitation. • See board certifications
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Dr. Carstens' Reviews

Likelihood to recommend Dr. Carstens

2.7
14 ratings, 8 with a written review
5 star
29%
29%
4 star
14%
14%
3 star
7%
7%
2 star
0%
0%
1 star
50%
50%

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He takes time with you.He listens.He allows my husband to stay in the room with me. He listens and pays attention to your needs.He answers any questions that I have. I feel better after a session with him.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
MJ – Jun 04, 2020
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His office staff are very kind. He runs behind soemtimes but takes time with you. He listens and tries to find what works for your situation. I had a nerve burn procedure for my knee what has helped like injections never did.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Jan 25, 2018
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Dr. Carstens and his staff treat me very well. It's hard to find Dr s who will deal with workers comp. I think some negative reviews are from people trying to get narcotics. The nerve procedure I had worked great.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Hornell, NY – Oct 06, 2017
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Treated me very rudely after I cancelled a Nerve Block he forced me to go back to work took me off disability. I said I wasn't ready ! Must be I screwed him out of the Money he was going to get. Forced medication that you didn't want on you, Back Brace's that you can't afford ! Makes you get your Medication from some private company instead of the Pharmacy that your Insurance accepts. He probably gets a portion of the sales . He is all about the money !
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Dallas, PA – Apr 13, 2017
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very unethical, holds back drug screenings & always wants to hug his female patients
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Olean, NY – Jul 24, 2016
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At first I thought Dr Carstens was a great Doctor. He preformed a Drug test on me, which I thought was completely fair and a normal until the results came back that I had other medications in my system. He wouldn't believe me, when I told him it couldn't be true. Since then I have found a new provider, who requested another drug test, which came back NORMAL !!!!My new dr actually takes the time to sit down listen to me, and help me with my concerns.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Lisa in New York, NY – May 10, 2016
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Started seeing Dr. Carstens in Novemeber 2015 and have only seen him 5 times and he just opened up his new practice in Hamburg NY 3 months before i had first seen him ! Wait time to see him, is about 3 hours ! Doesn't even sit with you in the medical room , after your 1st visit and tells you to come to his office and writes your scripts out , and your on your way ! He doesn't give you the time to talk about other meds or treatments he can do with you ! Now closing and dont care about you !
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
B M in Buffalo, NY – Apr 13, 2016
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He has no time for negative feedback. He complains about other physicians and medical practices and asks you not to repeat it. He has no time for those with mental health issues. He forces religious music on his patients.
What went well
No results
What could be improved
  • Long wait times
12 others found this helpful
Helpful
Wellsville, NY – Dec 31, 2015
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Know Before You Go

About Me

biography

Dr. Billy Carstens, DO is a physical medicine & rehabilitation physician in Wellsville, NY and has over 30 years of experience in the medical field. He graduated from Midwestern University Chicago College of Osteopathic Medicine in 1994. He is...read more

  • Physical Medicine & Rehabilitation

  • Pain Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Midwestern University Chicago College Of Osteopathic Medicine

    Internship Hospital

  • Valley Forge Christian College

    Undergraduate School

  • Rehab Foundation Inc./ Marianjoy

    Residency Hospital, 1998

  • Midwestern University Chicago College Of Osteopathic Medicine

    Medical School, 1994
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
- 
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Priya Mohanty Medical Practice PLLC243 Maple Ave Wellsville, NY 14895
1

Practice

Canton Potsdam Hospital49 Lawrence Ave Potsdam, NY 13676
2

Affiliated Hospitals

  • Gouverneur Hospital

    77 W Barney St
    Gouverneur, NY 13642

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback

  • Massena Hospital

    1 Hospital Dr
    Massena, NY 13662

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback

  • Canton-Potsdam Hospital

    50 Leroy St
    Potsdam, NY 13676

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality