background
background
Dr. Bonnie Chien, MD

Dr. Bonnie Chien, MD

Orthopedic Surgery*

Dr. Bonnie Chien, MD is an orthopedic surgeon in New York, NY. She is affiliated with medical facilities such as NewYork-Presbyterian/The Allen Hospital and Newyork-Presbyterian Brooklyn Methodist Hospital. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 21 reviews 4.8 Star Rating (21 reviews)

Locations

Practice

CUIMC/Herbert Irving Pavilion161 Fort Washington Ave New York, NY 10032
1
New Patient?
(914) 361-5663

Practice

NewYork-Presbyterian Allen Hospital5141 Broadway New York, NY 10034
2
New Patient?
(914) 361-5663
ColumbiaDoctors - 590 5th Avenue590 5th Ave Fl 5 New York, NY 10036
3
New Patient?
(914) 361-5663
ColumbiaDoctors - Midtown51 W 51st St New York, NY 10019
4
New Patient?
(914) 361-5663

Hospital Highlight

Dr. Chien is affiliated with Newyork-Presbyterian Brooklyn Methodist Hospital Brooklyn, a highly rated hospital.

Dr. Chien is a Healthgrades Choice provider in Podiatry

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of ExpertiseDr. Chien specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

More Orthopedic Surgery Specialists at Practice

Experience Check

Search for experience in a specific area

Dr. Chien's Reviews

Likelihood to recommend Dr. Chien

4.8
21 ratings, 20 with a written review
5 star
90%
90%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr Schrettner was extremely knowledgeable and helped to relieve much of my. My family and I are truly pleased with the progress I’ve made in my recovery from surgery. We deeply appreciate the exceptional care and dedication you provided during the critical time of my post-surgery healing process. Best PT office I've been too! Bonnie Chien: Dr. Bonnie Chien performed an excellent surgery for me. When I showed her the X-rays from the emergency room, she promptly scheduled my ankle fracture surgery for the very next day. After the three-hour surgery, Dr. Chien personally called me to address my questions, provide guidance on managing pain, and explain important recovery precautions. It's greatly contributed to my healing process. During follow-up visits, Dr. Chien attentively listened to my concerns and carefully monitored the progress of my ankle's recovery. I also found her AI chatbot extremely helpful in answering many of my questions. Additionally, her fluency in Chinese was a tremendous benefit for me. I highly recommend Dr. Bonnie Chien for her skill, care, and dedication to her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bao W – Jan 01, 2025
×Post a ResponseAre you Dr. Chien?
First time seeing Dr. Chien. She's great.
Very knowledgeable, very pleasant. Answered all of my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheldon Gopstein – Nov 30, 2024
×Post a ResponseAre you Dr. Chien?
Excellent care
Dr. Chien's medical knowledge, technical skill and bedside manner are exemplary
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leah Gruss – Oct 21, 2024
×Post a ResponseAre you Dr. Chien?
Professional timely prepared efficient
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
David E Greenan – Feb 08, 2024
×Post a ResponseAre you Dr. Chien?
## 5 STAR SERVICE ##
Wednesday, February 7, 2024My visits have ALWAYS been pleasant yet PROFESSIONAL!Dr. Chien is AWESOME and her Staff makes Me feel so comfortable.She ROCKS!!Michele~ (Harlem)
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 08, 2024
×Post a ResponseAre you Dr. Chien?
Kind and knowledgeable
I highly recommend Dr. Chien. She did a thorough examination (with X-rays taken right there on site accessible immediately) and was thorough and kind in her explanation of the reason for my big toe pain. She gave me several treatment options which were explained in detail with her reasoning and benefits for each. I have already been back for a cortisone injection by Dr Chien which gave me great pain relief and have scheduled surgery to further improve my condition. Her office staff has been great as well. I highly recommend Dr Chien and her team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Megan Manning – Feb 02, 2024
×Post a ResponseAre you Dr. Chien?
Excellent ankle specialist
Dr. Chien is very knowledgeable, thoughtful and understanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 05, 2024
×Post a ResponseAre you Dr. Chien?
Terrific - very skilled, considerate, patient
Willigness to answer all my questions as well as asking about my recovery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Natalia Delgado – Dec 10, 2023
×Post a ResponseAre you Dr. Chien?
I wasVery satisfied with Dr Chien
Excelente
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Consuelo – Sep 14, 2023
×Post a ResponseAre you Dr. Chien?
Excellent doctor!
I am very grateful for Dr Chien’s professional care. Her thoughtful and caring approach is making people feel better during the exam. I did not mind waiting for an extra time to be seen. Although the wait time in her office is sometimes more than 55 min, the care you receive is exceptional. The front desk staff help you with all the paperwork, directions and possible questions. Thank you very much.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Inna – Sep 08, 2023
×Post a ResponseAre you Dr. Chien?
Fantastic Doctor
Dr. Chien is very friendly, knowledgeable and listens well. I felt she addressed the medical issue I presented with and offered solutions for an immediate and and made suggestions for long-term prevention and treatment. I recommend Dr. Chien highly! NYP 5th Avenue location is very clean, x-ray is in the office [eliminating the need to make 2 appointments] and staff are very friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
K. Sullivan – Aug 12, 2023
×Post a ResponseAre you Dr. Chien?
Caring, gifted, compassionate;surgeon and staff
Dr. Chien is a gifted surgeon, whose compassion, consideration, care, and kindness are only outdone by her talent and professionalism. Everyone on her office staff is considerate and hardworking.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 11, 2023
×Post a ResponseAre you Dr. Chien?
She’s a great orthopedic surgeon
She’s been so great with my care i broke my ankle and she did surgery on it and has been so amazing with my after care and answering all my medical questions that i have i would definitely recommend her to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 02, 2023
×Post a ResponseAre you Dr. Chien?
Muy buena doctora excelente atención muy amable y muy agradecido por las cirugías que me hizo de los dos pies muchas gracias soy Juan
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 14, 2023
×Post a ResponseAre you Dr. Chien?
Are there 6+ stars?
Are there 6+ stars? I adore Dr Chien and her staff. Attentive, nurturing, takes time to listen and make you feel comfortable and heard during a difficult time (in my case an accident that trashed my ankle). Dr. Chien’s surgical talent is unparalleled. The facility and the whole team is just incredible and pros to the core. My partner will be getting surgery with her next to repair an old injury. As for me, I’m slowly recuperating and healing under her watchful guidance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Atg – Mar 14, 2023
×Post a ResponseAre you Dr. Chien?
Very likely
I had full confidence in Dr Chien after meeting her and seeing my X-rays with her. She was very thorough and careful in explaining the condition of the fractured and dislocated bones in my foot. Also careful that I understood the risk I faced given my diabetes and clear about what she proposed for surgery. The surgery went very well. I would surely recommend dr Chien to anyone needing an orthopedic surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Anne Kovach – Dec 20, 2022
×Post a ResponseAre you Dr. Chien?
Very good.
Examined fractured ankle and tendons and muscles carefully, studied x-rays carefully, provided good analysis explained need for phys therapy to a skeptic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Dec 19, 2022
×Post a ResponseAre you Dr. Chien?
She was fantastic! Nice, knowledgeable, reassurin
I can highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 16, 2022
×Post a ResponseAre you Dr. Chien?
Skilled surgeon and thougtful provider!
Dr. Chien is an amazing surgeon. She took her time and listened to all of my questions and answered them all very thoroughly. I ended up having surgery with her and had a great outcome. I was back on my feet in a day with barely any swelling at all and 2 months later, i am pain free and my scar is already almost barely noticeable.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dec 15, 2022
×Post a ResponseAre you Dr. Chien?
Unhelpful, a novice with little empathy
A new orthopedist with not much experience and little knowledge about advanced medical treatments and biologics. She didn’t want to do allograft tendon surgery even though that’s the best course of treatment recommended by several surgeons. When asked why, she gave no scientific basis, only said “that’s not her philosophy.” She also claimed BMAC and Prp don’t work for tendinopathy. When asked to produce research concluding this, she had none. She also showed no empathy.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
May 20, 2022
×Post a ResponseAre you Dr. Chien?

Leave a review

How was your experience with Dr. Chien?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

biography

Bonnie Y. Chien, MD, is an orthopedic surgeon specializing in operative and non-operative treatment of foot and ankle conditions from young adolescent to adult patients. Dr. Chien's expertise focuses on refined surgical techniques that address...read more
  • Orthopedic Surgery

  • Podiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harvard Medical School Harvard University

    Residency Hospital
  • New York University

    Internship Hospital
  • New York University Grossman School Of Medicine

    Internship Hospital
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Mandarin

  • Spanish

Dr. Chien is a Healthgrades Choice provider in Podiatry

    Read our methodology

    Affiliated Hospitals

    • New York-Presbyterian Hospital/Lawrence

      55 Palmer Ave
      Bronxville, NY 10708
      Recipient of 16
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards
    • NewYork-Presbyterian/The Allen Hospital

      5141 Broadway
      New York, NY 10034
      Recipient of 16
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards
    • Newyork-Presbyterian Brooklyn Methodist Hospital

      506 6th St
      Brooklyn, NY 11215
      Recipient of 17
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality