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Dr. Brian Gross, MD

Dr. Brian Gross, MD

Ear, Nose, and Throat*

Dr. Brian Gross, MD is a head & neck surgery otolaryngologist in Salem, VA. Dr. Gross has extensive experience in Otologic Conditions & Procedures, Sleep Apnea, and Upper Respiratory Conditions. He is affiliated with Lewisgale Medical Center. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 104 reviews 4.5 Star Rating (104 reviews)

Dr. Gross is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of ExpertiseDr. Gross specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Otolaryngology (Ear, Nose & Throat) Specialists at Lewisgale Medical Center

Experience Check

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Dr. Gross' Reviews

Likelihood to recommend Dr. Gross

4.5

104 ratings, 83 with a written review
5 Star
85%
85%
4 Star
1%
1%
3 Star
2%
2%
2 Star
0%
0%
1 Star
13%
13%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
KC – Mar 20, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
  • Long wait times
1 person found this helpful
Helpful
Dec 10, 2024
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
Helpful
Oct 09, 2024
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jul 02, 2024
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What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Nov 04, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Timothy Gibson – Oct 08, 2023
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What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
May 02, 2023
We truly value your feedback, thank you for...Read More
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
6 people found this helpful
Helpful
Jul 05, 2022
We are happy to hear that we could help with your...Read More
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What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Shawn Wright – Mar 02, 2021
Shawn, thank you for your feedback. We appreciate...Read More
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Cindy Dalton – Oct 18, 2020
Thank you Cindy for your feedback. We are excited...Read More
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Brenda Ferguson – Jul 26, 2020
We appreciate your feedback! We completely...Read More
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Judy Amos – Jul 14, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Jul 07, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Don and Patricia Estes – Jul 02, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Albert Lucas – Jun 25, 2020
We appreciate your feedback and are excited to...Read More
×Post a ResponseAre you Dr. Brian Gross, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gloria Hopkins – Jun 17, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Steve Warnick – Jun 01, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lise' Brinkley – May 28, 2020
We appreciate your feedback and are happy to hear...Read More
×Post a ResponseAre you Dr. Brian Gross, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Annemarie Mariani – May 10, 2020
We appreciate your feedback. Thank you for...Read More
×Post a ResponseAre you Dr. Brian Gross, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sherry Caldwell – May 02, 2020
We appreciate your feedback Sherry! Thank you for...Read More
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About Me

Watch Dr. Gross' Video

care philosophy

Above all else, the patient's needs come first. I believe every patient has unique needs and a life story that deserves to be heard so that I can best accomplish my ultimate goal of providing the most up-to-date, comprehensive, compassionate care to improve the well-being of each individual patient.

biography

Brian Gross, MD, FACS, is a Mayo Clinic-trained physician in the Roanoke Valley. He offers an array of surgical and non-surgical ear, nose, and throat treatment options for patients of all ages. Dr. Gross specializes in using advanced techniques...read more
  • Ear, Nose, and Throat

  • Audiology

  • Sleep Medicine Otolaryngology

  • Pediatric Otolaryngology (Ear, Nose & Throat)

  • Laryngology

  • Otolaryngology-Head and Neck Surgery

  • Rhinology

  • Otolaryngic Allergy

  • Endocrine Surgery

  • Sinus Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mn

    Residency Hospital
  • Mayo Clinic

    Residency Hospital
  • Rochester

    Residency Hospital
  • Charlottesville

    Medical School
  • University Of Virginia School Of Medicine

    Medical School
  • Va

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Gross is a Healthgrades Choice provider in Ear, Nose, and Throat

  • Alpha Omega Alpha (AOA) Medical Honor Society, 2003

  • Omnicron Delta Kappa National Leadership Honor Society, 2003

Read our methodology

Affiliated Hospitals

  • Lewisgale Medical Center

    1900 Electric Rd
    Salem, VA 24153
    Recipient of 13
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality