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Dr. Brian Harley, MD

Dr. Brian Harley, MD

Orthopedic Surgery*
25+ years of experience

Dr. Brian Harley, MD is an orthopedic surgeon in East Syracuse, NY and has over 25 years of experience in the medical field. Dr. Harley has extensive experience in Hand & Wrist Surgery. He graduated from University of Alberta in 1995. He is affiliated with University Hospital S University N Y Health Science Center. He is accepting new patients.

3.5 Star Rating
Based on 14 reviews 3.5 Star Rating (14 reviews)

Practice

6620 Fly Rd Ste 100 East Syracuse, NY 13057

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Dr. Harley's Reviews

Likelihood to recommend Dr. Harley

3.5
14 ratings, 7 with a written review
5 star
50%
50%
4 star
7%
7%
3 star
7%
7%
2 star
14%
14%
1 star
21%
21%

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Arrogant and dismissive
Dr Harley may be a good surgeon, but is 100 percent lacking in empathy and people skills. I found him quite abrupt, dismissive, and kept telling me my pain isn’t real. Made me feel as though I were a total inconvenience. Didn’t listen to a thing I said and if I did get something out before he cut me off he’d tell me I’m wrong. :(
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 05, 2023
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I cannot say enough positive things about Dr. Harley and his staff. When I originally contacted his office, I had already been through a year and a half of pain, procedures and doctors. I had suffered a rare trauma resulting in excruciating pain and foot drop. Finally, I found Dr. Harley. He and I discussed two possible surgeries: a tendon transfer and the more rare, and I believe the more desirable surgery, the bridle procedure. After weighting pros, cons and risks of each, we decided the bridle procedure was my best option. It was a successful surgery, and I am now walking again quite normally without a brace nor scars. I am attaching the link to a video that sums up my two-year journey in 4 minutes. Again, I can not recommend Dr. Harley strongly enough. He showed me compassion and was both professional and personable throughout the entire process from the first phone call to my last post-surgery appointment. Please copy and paste the following: youtu.be/hPeHE3VcM30
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BobbyJoe – Dec 07, 2021
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I broke my wrist in 12 places. Dr Harley was amazing. Fixed it all and 2 surgeries later, I function perfectly, like nothing ever happened.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
B.Ruel – Sep 18, 2019
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Have seen Dr. Harley several times. Most recent is definitely the last. Went to him initially because of his experience but will not go back. Have been told he is a great surgeon but he always seemed annoyed, dismissive, uninterested. At times he is condescending and just plain rude. He may be a great surgeon but we have found a much better practice in Syracuse with great doctors who care about their patients, are kind and compassionate and obviously love what they do.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Jun 23, 2018
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Could barely give us the time of day for a congenital hand deformity for my infant. Literally did not even look at his chart - came in saying my son was missing a bone (he's not) so there's nothing he could do. When we corrected him, he didn't even look at the x-ray and still said nothing could be done to help him. Thankfully we got a second opinion from the doctors at Strong Hospital who said they could in fact do many things to help my child.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
May 08, 2018
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I transferred to Dr. Harley after I was diagnosed with a non-union fracture of my left ulna. Dr. Harley was extremely direct in his explanation of what was going on with my arm and what the best course of treatment would be. I have required a total of three surgeries (the second and third were with Dr. Harley). He has continually made me feel at ease about something that causes me a decent amount of stress and he's always answered any questions I've had. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Laura Henry in Baldwinsville, NY – Aug 04, 2017
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From the very first visit, following a traumatic wrist fracture, Dr. Harley was nearly totally inaccessible. I waited patienly for several hours, underwent a scan that resulted in further injury to ribs that were also damaged in the fall (was told that Harley's office did not deal with ribs, and they evidently had not taken this secondary injury into account). I saw Harley only twice, and only because I insisted. The healing outcome for the wrist was unsatisfactory, requiring corrective surgery.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Syracuse, NY – May 02, 2017
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About Me

biography

Dr. Brian Harley, MD is an orthopedic surgeon in East Syracuse, NY and has over 25 years of experience in the medical field. Dr. Harley has extensive experience in Hand & Wrist Surgery. He graduated from University of Alberta in 1995. He is affiliated...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Alberta

    Medical School, 1995
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Pediatric Orthopedic Oncology6620 Fly Rd Ste 100 East Syracuse, NY 13057
1
Community General Hospital4900 Broad Rd Syracuse, NY 13215
2

Affiliated Hospitals

  • University Hospital S University N Y Health Science Center

    750 E Adams St
    Syracuse, NY 13210
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality